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Renters Warehouse
- Washington, DC
About this business
Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 ... read more
Location details
1101 30th St NW, Suite 500, Washington, DC, 20007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible liars they are. Took money approved the application and then just decided not to lease it. They waisted my time knowing I was in rush. Kept telling me they are sending me the lease agreement. And jus said no the owner said no. After my credit got check and everything was fine. This is a scamming company.
Absolute nightmare dealing with this company! The tenant has been with out a working oven for 10 weeks. The property manager at Renter's Warehouse, Zach, never answers the phone, does not return calls, is no help at all. I left multiple messages for Zach, his manager, or anyone who would return a call but we heard nothing from them. I actually had to drive to Tyson's corner, their office, to speak to someone. Renter's Warehouse did not communicate with the owner this was all very poor service from Renter's Warehouse. ... read more
We rented an apartment at Ashburn VA and the property is managed by Renters Warehouse (RW) with office at McLean VA. Probably, if you report a minor issue to them like fixing a door or window they will respond. But NOT for heating issue my family endured on the month of Feb 2019. I called them two Saturday mornings and they will just say "we apologize for the situation and will send someone to check it" but NO help came. I DECIDED TO BUY 2 PORTABLE HEATERS AND WE CAMPED IN AT THE LIVING ROOM to sleep. We are also wearing ex... read more
If I could rate Renter's Warehouse 0 stars I would. They are the least professional and most incompetent company I have ever had the displeasure of working with in any capacity in my professional or personal life. Every employee I interacted with was utterly incompetent at completing the basic tasks of their job. I would not recommend anyone contract with them. I am a tenant in DC and my landlord contracts with Renter's Warehouse to handle the leasing of her property. As such, we only interact with RW when we need to renew... read more
I am a landlord...My experience with this company was very bad. BEWARE...The staff is untrustworthy and the owner never responds to any calls or messages or emails. I believe the staff never gives her any messages keeping her from finding out their shady practices. They over charge in maintenance service. They do not return security deposits to landlord. They will try to find a way to rip you off. Very bad experience. I'm reporting them to BBB and seeking legal assistance.They use the tenants security deposit to pay their p... read more
Not sure how they are for owners, but I can tell you that they do not care about the tenants living in the property. We have had multiple things break and have to pay almost $100 every time they come to even to look at it. Most of the time, said thing breaks again. When the dryer went out they wanted to take over a week to even come look at it. I honestly cannot wait to be done dealing with them.
I have a wonderful first year however the second year someone "accidentally" quadrupled a fee on my statement. I talked to several people and they all claimed they will fix the issue and call me back, They never did. I also have 2 other properties where the lease is almost up I will NOT be using Renters Warehouse again.
Horrible property management company!! I had various issues with this company. When you ask any help , they will argue and they would never do it. I had a leak in my property , I asked them to fix it but they completely denied. They have been charging me lot of money for their so called property management but when it comes to do the job , they will walk away. STAY AWAY from renters warehouse.
Absolute fraudulent and horrible property management company. I am a landlord (not a tenant) and I can promise you Renters Warehouse DC has only caused headaches for me regarding my property management needs. Sheila Scholl who operates the McLean office refuses to speak directly with owners. They have horrible business processes in place and do not have any respect for what it means to provide customer service. Heat went out on my tenants in December and they took 12 days to fix it, from the time it was reported. I fired t... read more
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4.2 star rating with 435 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 9:00 a.m.