This profile has been claimed by the business owner or representative.
Renters Warehouse San Antonio
- Property Management
- Austin, TX
About this business
Location details
12885 Research Blvd, Suite 101A, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today i called to get our Lease agreement of our house. Abby was wonderful. She help get it right away to us.
Business response:
Meherun, thank you for your kind feedback. Were so pleased to hear that **** was able to quickly assist you in obtaining your lease agreement and make the process easy for you. Providing prompt and helpful support is very important to us, and were grateful you took the time to recognize her efforts.
Abby was incredibly helpful, respectful and courteous during our conversation. She ensured I was completely satisfied with my experience prior to ending the call. Thank you, Abby!! :) - Sarah
Business response:
*****, thank you so much for your kind words! Were thrilled to hear that **** was helpful, respectful, and courteous throughout your conversation. Taking the time to ensure you felt completely satisfied before ending the call truly reflects the level of care we aim to provide. Well be sure to share your appreciation with her. Thank you again for taking the time to leave such a thoughtful review!
Abby ******* *s very professional and knowledgeable in what She does. Outstanding customer service servic
Business response:
*****, thank you for the wonderful feedback. Were thrilled to hear that Abbys professionalism and knowledge made a difference in your experience. Delivering outstanding customer service is always our goal, and were grateful you took a moment to recognize her dedication and expertise.
Today, I called Renters Warehouse to get assistance with contacting my tenant to pick up a key for the new mailbox and $72 my tenant still owes for February’s rent . Rose was extremely helpful she contacted the tenant right away to arrange a time that works for both the tenant and me. Rose also advised me that she got ahold of the team that handles payment processing regarding the $72 and once it’s processed it will be disbursed to me. I appreciate everything Rose has done in resolving these issues. Great job Rosel Thank you... read more
Business response:
Kunyi, thank you for such a detailed and thoughtful review. Were so glad **** was able to step in right away to help coordinate the mailbox key pickup and follow up on the $72 February balance. Its great to hear she not only contacted your tenant promptly to find a time that worked for everyone, but also connected with the payment processing team to ensure the remaining funds are disbursed to you. We truly appreciate you recognizing her efforts, and were happy she could help bring everything to resolution for you.
Rouselle at Renter's Warehouse was extremely helpful in my password reset and 1099 document. She stayed on line to make sure everything was correct before disconnecting. Thanks!
Everything went great. The app is very convenient, allowing you to view the property yourself and register for it right there. Our realtor, Lisa, was in constant contact with us and answered all our questions. She also provided us with a list of what we needed to do and re-register before moving in. We were very pleased and would recommend her to anyone.
Rhino was very helpful in providing my 1099 and ledger for property listed with Renters Warehouse.
Business response:
*******, thank you for the kind words. We know year-end documents like 1099s and ledgers are important, so were glad Rhino was able to get you what you needed quickly. Well be sure he sees this.
I just spoke with Catherine ********, Client Service Advisor, Renters Warehouse Company, and I greatly appreciate her time, professionalism, and assistance. She was very helpful and provided clear, thorough information that addressed all of my questions. Thank you, Catherine, for your excellent support and guidance.
Business response:
********, thank you for sharing this. ********* takes pride in making sure people walk away with real answers instead of more confusion, and its great to hear that came through in your conversation. We appreciate you recognizing her time and effort.
I reached out to the owner regarding her property in November of 2025 and she put me in touch with **** ****** at Renters Warehouse. **** answered all my questions, kept clear communication and was prompt with our paperwork. I'm grateful the owner let me move in at a later date and was open to negotiating our rental agreement. I've been in my new rental property for one week and so far so good. Thank you RW and **** *. for all your help.
Business response:
Thank you for sharing your experience. Were glad our team was able to answer your questions, stay on top of the paperwork, and help make the timing work for your move. Its great to hear your first week in the home has been a positive one, and we appreciate you choosing Renters Warehouse.
Frequently asked questions about Renters Warehouse San Antonio
How is Renters Warehouse San Antonio rated?
Renters Warehouse San Antonio has a 4.5 star rating with 1,272 reviews.
When is Renters Warehouse San Antonio open?
Renters Warehouse San Antonio is closed now. It will open at 8:30 a.m.