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12885 Research Blvd, Suite 101A, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called Renters Warehouse to clarify an email I received discussing a disbursement. The first person I goy could not clearly explain the transactions. She had me really confused. I called back and got Jayme. Very quickly and efficiently he answered my questions. He was very knowledgeable, professional, courteous and efficient. Aside from all that, Jaime was very pleasant to deal with. A great RW exemplary employee! Lucky to have him when, in many cases, quality customer service is lacking!
Great to work with dependable and answer all my questions. Highly recommend
Business response:
Thank ***, ****. Were glad everything went smoothly and that you felt comfortable asking questions along the way. We appreciate the recommendation and the chance to work with you.
Great company. The customer service is great. Very quick with getting things fixed or resolving a issue when needed.
Business response:
Thank you, ****. We are happy to hear that repairs have been handled quickly and that you have consistently had positive experiences with our customer service team. We appreciate you taking the time to leave a review.
Dru was excellent, showed concern and had great customer service skills. I really appreciate his help.
Always on time and gets the job done right and quickly. Very cordial. Thank you.
Mark ******" Dru " ****** he is excellent. Resolved my problem quickly
I had an added charge on my payment that was upsetting due to the confusing set up on the payment verbage. Abby H was able to assist me and took care of it immediately which gave me great relief.
Business response:
Were so glad **** was able to step in and get that sorted quickly for you, *****. Thank you for taking the time to share your experience!
Abby was extremely helpful in straightening out a billing problem in a situation where there was some confusion about what we needed to pay.
Business response:
Thank you, *****. Billing issues can be frustrating, and were happy **** was able to step in and get everything sorted for you. We truly appreciate you sharing this.
Rose was picked up my call. She provided me an excellent service today. I called to 1800 RW phone number and she took my called and gave awesome customer service. She resolved all my questions that I had at that time. And emailed to me owner and tenant ledger as I requested to her. Finally, keeps up the excellent work. And I would Like to thanks her a lot.
Business response:
Thanks so much, *******. Were glad **** was able to jump in, answer your questions, and follow through with everything you needed. Well definitely pass along your kind words!
Renters Warehouse San Antonio has a 4.5 star rating with 1,272 reviews.
Renters Warehouse San Antonio is closed now. It will open at 8:30 a.m.