This profile has been claimed by the business owner or representative.
Renters Warehouse San Antonio
- Property Management
- Austin, TX
About this business
Location details
12885 Research Blvd, Suite 101A, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very happy with Josh in the the Austin office. He has done a wonderful job for me in the past and currently getting my new renters in. He is always available and will even go the extra mile for you, going by my house during the management part. He is sales part. He vetted in my new tenants. My old tenants moved out 12/31/2018 and new ones moved in 2/14/2019. The whole process was pretty smooth. I do however struggle with management part of the RW. But, I know I have Josh who is great and will help with any problem I ha... read more
I've dealt with a lot of rental management companies. The process is frustrating and always results in small issues. Always. Renters wharehouse did a great job of identifying and solving all issues that pop up in the process. Straight shooters, honest business owners, professional problem solvers. Dont think you could ask for more
Worked with A R Evans to find a house to rent with very little time . He not only got a place but made it quick and stress free would highly recommend his service in the future . Sincerely, Rob Trainer
I had a great experience here!! Couldn't have asked for a better property and finding it was easy and efficient. Thanks for everything! I highly recommend Renters Warehouse!
We recently worked with Luke Barton to get our home rented and managed, he was very efficient and helpful. He came out the same day that I called into the office and I felt like he was truly looking out for our best interests. Our situation was difficult- we had to get everything done within 2 weeks due to moving out of the rental and into our new home. Luke got us renters in a week, went out of his way to get us what we needed, and made sure everything was taken care of so we hit our deadline. I HIGHLY recommend Luke.
Profesional, Kind, On Target, very educated on the market and a great staff!!! I own a dozen rental properties, I used renters warehouse to find a place to lease and was so impressed with the process I am planning to move all my real estate holdings to them to handle.
Update: renters warehouse is using ai to respond where the response to my review is "i cant find you in our records" which is amazing considering in my review criticism they were over sharing to the point of doxing. Please one lawyer destroy this company. They are horrible and so open to a lawsuit
Business response:
We regret that you feel this way Krysta. We take privacy and confidentiality very seriously and ensure that personal details are handled responsibly in compliance with all applicable guidelines. Unfortunately, we are unable to locate you in our system. If you would like to discuss your concerns further, please reach out to us directly so we can address them appropriately.
I worked with Heather to move into my new place. While the lease went seemingly smooth i had to message her and tell her her message was confusing and I wanted to be sure I had the right amount. When I handed her the money I asked her if it was correct and she said yes. Then I get an email of a late payment and when I question her about this she sent the least professional message back and told me sorry I had trouble reading. Her message was confusing which is why I asked if I had the right amount. Not to mention the lawn... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Katie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our management team has reached out to you. If you have any further questions, please get in touch with us at 844-793-4948 and we'd be happy to help.
Experience working with Heather Fruge was very disappointing, terribly poor and unresponsive communication and unprofessional experience. She is all over the place, not looking to do things in a good manner and build long term relationship. Seems like just out there to look out for herself and everything and everyone are after thoughts. They genuinely seem to feel and think that they are doing you the biggest favor by squandering in unethical way, big money off of you at their own whim.
Business response:
Hello Deepak, we are sorry to hear that we have disappointed you. Thank you for taking the time to point out personnel issues affecting our business. We are looking into it and have spoken to the staff member. Our records indicate that you vacated the premises on 2/28/2022. The property owner is responsible for the determination of withholdings from a resident’s security deposit. This fact is reiterated on the timely security deposit disposition letter sent to you on March 28, 2022, which states: “All charges deducted from y... read more
Frequently asked questions about Renters Warehouse San Antonio
How is Renters Warehouse San Antonio rated?
Renters Warehouse San Antonio has a 4.1 star rating with 533 reviews.
When is Renters Warehouse San Antonio open?
Renters Warehouse San Antonio is closed now. It will open at 8:30 a.m.