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Renton Jeep Ram Dodge Chrysler
- Car Dealers
- Renton, WA
About this business
Location details
585 Rainier Ave S, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service advisor sent me 3 texts to make sure I was happy when filling out this survey. I received zero communication confirming my appointment date and time. No email, no text, no phone call, nothing. You care more about this survey than you do the customer experience. As for the oil change and tire rotation everything was fine and prompt.
Business response:
Hello. I appreciate you taking the time to share your feedback regarding your recent visit here. It's great to learn that your visit to our Service Department for an oil change and tire rotation went well. However, I would like the opportunity to discuss the level of customer care and communication you encountered. Can you please contact me directly at a time that is best for you? I look forward to hearing from you. Thank you, Isaac Luis-Ruiz, (425) 276-8582, iruiz@psautogroup.com
Fast and reliable! The providers are extremely friendly and honest about what needs to be done.
Business response:
Thanks for recognizing the honesty and friendliness of our team. We're glad you found our service fast and reliable at Renton Jeep Ram Dodge Chrysler. Your feedback is appreciated.
Fast service. Knowledgeable advisor.
Business response:
Thank you for your feedback. We're glad our team could assist you efficiently at Renton Jeep Ram Dodge Chrysler. We appreciate your business.
My appointment was on time getting in. I was kept informed as to the progress of the work. The Service Advisor, Chris Rider, answered any questions I had and was a pleasure to work with.
Business response:
We appreciate you sharing your experience with our service team at Renton Jeep Ram Dodge Chrysler. It's good to know you felt informed and supported throughout the process. Thank you for choosing us.
Great service and attention to fixing issues. Would recommend.
Business response:
Thank you for recommending Renton Jeep Ram Dodge Chrysler. We're glad our team could assist with your issues. We appreciate your feedback.
Always friendly and the service is top tier.
Business response:
We appreciate your positive feedback on our service at Renton Jeep Ram Dodge Chrysler. Thank you for sharing your experience.
The service department did an excellent job of troubleshooting the issues and performing the required maintenance. The issues were dealing with delays, including the one time their system was down, and their communication, although the team improved with that after some time.
Business response:
Thank you for your detailed feedback. We're glad our team could troubleshoot and maintain your vehicle effectively. Your input on communication and delays is valuable to Renton Jeep Ram Dodge Chrysler.
My 2 truck got repaired in 2 days. Great customer service
Business response:
We appreciate your feedback on the quick repair of your trucks. Our team at Renton Jeep Ram Dodge Chrysler values your business. Thank you for choosing us.
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Business response:
We are thrilled to see your satisfaction. Thank you for choosing Renton CDJR!
Frequently asked questions about Renton Jeep Ram Dodge Chrysler
How is Renton Jeep Ram Dodge Chrysler rated?
Renton Jeep Ram Dodge Chrysler has a 4.2 star rating with 4,791 reviews.
When is Renton Jeep Ram Dodge Chrysler open?
Renton Jeep Ram Dodge Chrysler is closed now. It will open at 9:00 a.m.