Reo Vista Healthcare Center

3.8

Nursing home
San Diego, CA

About this business

Healthcare Nursing home

Location details

6061 Banbury St, San Diego, CA, 92139, United States

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3.8305 reviews

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Angela H.

7 years ago

My mom was sent here from KAISER for Physical Therapy. She had her first night there last night. The nurse button is a joke, they take forever to get there. Secondly, it smells old and musty in there. I think those curtains are from the 70s. Who knows when they were cleaned last. She has to share a room with an old woman that literally sounds like she's dying. It's pretty depressing in there. I will update but as of now she's only there because she needs physical therapy but I want her home ASAP cuz that place is not to m... read more

Business response:

Hi Angela, Thank you for your feedback and I'm sorry to hear that your initial time with us isn't going well. It's important to me and the staff here that we provide quality care and excellent therapy. I look forward to meeting you and helping address your concerns immediately so that together we can help your mother make positive progress and return home safely. -Curtis White Administrator 619-227-8789

Tyler S.

8 years ago

I was sent here. I was shocked to see a warehouse of 80 + year olds slumped in wheelchairs. They lined the hallways. Shown to my room a cot between two dead or dying old ladies. Dark. Not wellness but death. I refused to be admitted. The place stunk. Dirty. I learned you should not believe in pictures . I learned that their website is their strongest marketing tool or fool. I won't state how in ended up here but not suppose to happen. A place to die. If you cannot advocate for yourself have someone healthcare savvy help you... read more

Business response:

Hi Tyler, Thank you for bringing these matters to our attention. We are so sorry to hear about your experience and would love to speak with you to better address the situation. Feel free to contact me directly via my cell phone at 619-227-8789. Thank you, Curtis, Administrator

Cyndi W.

9 years ago

I chose Reo Vista for skilled nursing and rehab for my mother who had just had surgery for a broken hip and had no significant cognitive impairment. For some reason, they had excellent reviews from the state. From the get-go, I saw warning flags. First of all, the room wasn't ready and it took a few hours for a serious medical assessment. My mother had to endure screaming, agitated patients outside her room door at night since there was no segregation for demented patients and those there for rehabilitation and physical... read more

Business response:

Hi Cyndi, It really saddens me to read about your experience. At Reo Vista we take the opportunity to serve and provide care for our patients, their family and employees very personal. We have chosen to spend our lives in providing a caring and loving environment for every life that we touch. My name is Bryan and I am the administrator at Reo Vista, I hope that you will contact me on my cell phone at your earliest convenience (858) 361- 3095.

Anai B.

11 years ago

Grandma has a swollen esophagus due to radiation therapy and the nurses LOST the analgesic she takes prior to eating. So she's been in pain but unable to eat anything or swallow any pills, even crushed. The call lights will be on hours before they're answered. You can hear patients screaming out of their dorms to try to get the staff's attention. Will definitely try to move grandma out of here. Highly do not recommend. Avoid, if possible.