Repipe Specialists - Seattle, WA's cover image

This profile has been claimed by the business owner or representative.

Repipe Specialists - Seattle, WA

3.9
3.9206 reviews
Select a rating
Tanya L.'s profile image
Tanya L. 
rating
12 years ago

We heard about Repipe Specialists on the radio. After checking reviews on Angie's List, we decided to have them come out and give us an estimate for repiping our rental property. The price seemed right, so we scheduled the work. Nick and his crew arrived on time, did the work quickly and respected our property. All of the guys (there were 6 or 7 of them) were very friendly and easy to work with. They started at approximately 9 am and were finished (plumbing and drywall) by 4 pm. I would highly recommend this company for... read more

N. D.'s profile image
N. D. 
rating
15 years ago

We had a full re-pipe of our home including the main line from the street. Doug came out and gave us an estimate much lower than we had received before. Nick and his crew were on time, clean and polite. They had the job done by early afternoon and left us with a thorough walk through and explanation of the work that was done. Very satisfied and highly recommended. 

Adeo C.'s profile image
Adeo C. 
rating
2 weeks ago

DO NOT HIRE THIS COMPANY! They intentionally lied during the initial consultation claiming they would not need to cut into the walls. I explicitly told the supervisor the day the work was being done that they did not have permission to cut into the walls and should there be any issues, I would be on site all day and to come speak to me. After the work was completed, in literally every location they were to be working they cut multiple holes into the walls. The original supervisor left by the time the work was completed and t... read more

Business response:

Thank you for bringing this to our attention. We sincerely apologize for your experience. Please contact us at (206) 590-3940 so we can resolve the outstanding repairs immediately. 

Emily N.'s profile image
Emily N. 
rating
4 months ago

Update...we've had to hire our own plumbers, cleaners, mitigation company, etc to solve the many problems RePipe Specialists created. So many additional expenses. When I reached out to the salesman, Christopher Borden, the week of the "work," he never returned my calls or texts. So much for service after the sale. I was only able to return to living/sleeping in my home over Memorial Day weekend because of asthma. 3.5 months, mostly at my mom's - Thanks, Mom :) Still unnerved by the way the subcontractor plumbers lied, b... read more

Business response:

Hi Emily. Thank you for letting us know. This is not the quality that we strive for. The Field Service Manager and Regional General Manager are looking into this issue and will reach out soon. 

Debra C.'s profile image
Debra C. 
rating
5 months ago

Can't give less than one star, but Repipe hires thieves - I would give them negative 5. AND, when they steal thousands of dollars in precious jewelry - they deny anything was stolen. My heart is still broken from the theft - my Grandmother's ring was stolen, amongst other precious gems. Don't hire them - not even being present when they are here stops them. 

Business response:

Hi Debra. We're so sorry to hear of your experience. Please reach out to our customer success team with details of your account so they can direct them to the appropriate person(s) for follow up. If you have not already, please be sure to file a police report. We will need a copy as well. CustomerService@RepipeSpecialists.com - 800-217-1636 

Tom L.'s profile image
Tom L. 
rating
a year ago

Not a plumber, a plumbing quote company that refers you to another plumbing company (for a fee?) And the next company knows nothing about closing your walls afterwards or correcting damage like drilling-through your sewer line (it's true). I had to call and ask again and again besides emailing. It took almost 2 months to restore my property after the repiping. Don' t believe the supervisor's replies, beleive actual 1 star reviews from cutomers here, then call a plumber directly instead. Rossco Plumbing did their best from... read more

Business response:

Hi Tom, we're so sorry to hear of your experience. The Field Service Manager will be reaching out to you, if he hasn't already, to discuss this issue. 

Tom F.'s profile image
Tom F. 
rating
a year ago

Scam, Avoid. Repipe Specialists is nothing but a referral service to other plumbers for a fee, they quote jobs; they answer and archive complaints. The plumbers they chose for us are over 50 miles away. It's almost 2 months now. Our yard is torn-up and they say they are calling for quotes from local landscapers. Rossco Plumbing, their sub-contractor, has been to our house four times in the last 2 months. They did the initial "job" in a half day. Leaving the walls open, and not telling us if, or when, the walls would be close... read more

Business response:

Hi Tom, we're so sorry to hear of your experience with the sewage line issue. This is being looked into by the Field Service Manager for your area. They will reach out to you as soon as possible. In regards to our repipe crews, we’ve entered into long term partnerships with local, carefully-vetted, independent repipe crews. On average, our local crews have been with us for 15 or more years in the States we service. Our Certified Installers come with a wealth of knowledge and are hand selected before going through a 5 day o... read more

Ashley T.'s profile image
Ashley T. 
rating
a year ago

Had great referrals, so we called. Both homeowners needed to be present to agree to job (what?), the guy who came out was a total salesman, then told us our job was too small (4 sinks) and to get a plumber. $5500.00 to repipe 4 sinks. No thank you. Total con job. 

Business response:

Hi Ashley, We're so sorry we did not meet your expectations. We specialize in full home repiping of the incoming water lines, and unfortunately do not do partial repipes. Feel free to contact us directly with any questions and we'll be happy to provide more information. 800-217-1636 

Kevin D.'s profile image
Kevin D. 
rating
2 years ago

This company is a joke. Reached out for a quote and communication was excellent at first. They sent a rep to the house that seemed to not look at much before assessing what was wrong and got us a quote pretty quickly. The line from the street to the house was not included in the quote and when I asked about this, I was told we shouldn't have to worry about that. The seemed odd. The rep continued to pester us about going forward for the next couple of weeks and we did eventually end up going with them. They made all kinds of... read more

Business response:

Thank you for your review. We're sorry to hear you had a less than excellent experience with us. Someone from our team will follow up with you soon. Feel free to email our customer service team with any questions or concerns. customerservice@repipespecialists.com 

Frequently asked questions about Repipe Specialists - Seattle, WA

How is Repipe Specialists - Seattle, WA rated?

Repipe Specialists - Seattle, WA has a 3.9 star rating with 206 reviews. 

When is Repipe Specialists - Seattle, WA open?

Repipe Specialists - Seattle, WA is open now. It is open 24/7.