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Repipe Specialists - Seattle, WA
I used Re-Pipe Specialists to have my old pipes replaced with PEX. As others have said, this company does NOT do any of the work. My experience was quite awful. The contracted company doing the work also hired subcontractors to work on various parts of the job. This was all done two years ago at the beginning of covid. It took over one year to get everything resolved. The main issue is that they took shortcuts, knowing that the work would not pass inspection. Oh, did I mention that they never planned to have the work ... read more
Business response:
Please feel free to call our office at 800-737-4746 with any questions and ask to speak with the Operations Manager.
Had a leaky drain pipe in the kitchen, called Repipe Specialists. Their salesman, Chris, checked the house and suggested we Repipe, as the pipes in the house were old (which is true). Estimate came to just under $10k, included a new hot water tank. To keep this short, they left the job unfinished, I have no drain in the kitchen, my hot water tank constantly trips it's fuse, (meaning no hot water and cold showers), I have holes in my walls, and they aren't very responsive to our issues. I already paid in full too. That was... read more
Business response:
Feel free to contact our corporate office and speak with the Operations Manager. 800-737-4746
I initially wanted copper pipe to complete the piping that was partially done in my house, but the sales rep said they wouldn't do copper in Seattle because of some additive in the water would eat through the pipe. Strange since Seattle uses copper to supply the house. So I agreed to PEX. Their lead installer had me sign a list of expectations and guarantees, one of which said the walls would be left ready for paint. When they were done only the first coat of taping had been done and definitely not ready for paint (bubbling... read more
Business response:
Please feel free to contact our corporate office and speak with the Operations Manager with any questions for further concerns. 800-737-4746 *UPDATE: Our records show that we refunded this customer $500 for his dissatisfaction of the patching on 11/18/21 after we found out.
Have a 1700 sq ft house with two baths kitchen laundry room was quoted 10 k and told it only take a day to do the job. At two people that's over 400 an hour. Don't know what plumbers make but sure seemed excessive
Business response:
Thank you for your feedback. Please feel free to contact our corporate office with any questions you may have, and ask to speak to our operations manager. 800-737-4746
Repipe Specialists is a broker. You will have an estimator come to your home and promise the best price in the industry, and then your job will be contracted out to a local small business for an even smaller amount. In our case, the estimator was slightly arrogant, but after reviewing our needs and confirming with him that all expectations of fresh and waste water would be met, we signed and moved forward. The company that was contacted to do the work was fantastic and we've continued to work with them since because the Repi... read more
Business response:
-Thank you for letting us know. Your comments have been forwarded to our Operations Department for review. Please feel free to call our corporate office with any questions you may have and asked to speak with the Operations manager for your area. (206) 590-3940
Scam. 3 guys, 3 hrs. $7,000 (Seven. Thousand. Dollars.). Do not use this company. I paid similar amounts ($7,000ish) for my exterior house paint job and roofing projects. The painting took 2 workers the better part of one week, working long days. The roofing project, which had a much larger capital cost (i.e., roofing shingles) took 3-4 guys 3 days. Repipe's sales guy told me the project would take 2 days. The three workers who did my repipe project were friendly and obviously competent. My guess is Repipe Special... read more
I thought this was going to be a good process, but it has left me frustrated and annoyed with lousy service and some sloppy work for $7800. Originally we planned to give a better review, but there have been issues that have compounded, leaving me frustrated with the whole process. My fault for not closely inspecting their work upon completion and trying to get back to work too fast.- I looked around in the crawl space, but didn't check that the washer was not working correctly , the ice maker wasn't working , there was a sc... read more
Originally We planned to give a better review, but there were some issues I didn't check out before they left since I left work quickly and had to get back. Mainly they did not hook up the cold water to the washing machine. I have contacted them multiple times and spoken to multiple people who keep saying they'll call me back but don't. I'm still waiting. The other issue was that we would do our own patching but they didn't even try to put back the large cuts in the drywall behind the fridge, under the sink and behind the t... read more
Really disappointed with my appointment and appraisal. I have a wealth of experience in all disciplines of construction and just wanted to pass this work off allowing me to work on other improvements. With all this work being fully accessible, this was a one day job for an experienced plumber with minimal parts. A $5,000 estimate is insulting. I'm guessing this was so high due to just not wanting the job and it appeared that way given the body language and attitude by the estimator. I would have respected getting told it's j... read more
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Repipe Specialists - Seattle, WA has a 3.9 star rating with 206 reviews.
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