How to Win Customer Loyalty Across Locations in a Zero-Click World
Customers no longer click their way to a decision; their journeys now start inside Google AI Overviews, Maps, and AI review summaries. If your business isn’t visible, consistent, and trusted at that moment, customers move on.
Join Colleen Whitney, Senior VP of Marketing at The Aspen Group, to discover how your business can compete when decision windows shrink. Learn how to act faster, turn customer feedback into a compass for growth, and measure success with outcomes that truly matter.
In this webinar, you’ll learn how to:

- Stay visible where decisions are made: AI answers, Maps, and reviews
- Earn trust at scale by delivering speed and consistency across every interaction
- Turn customer conversations into intelligence that powers marketing and operations.
- Measure loyalty beyond page views: conversions, retention, and repeat visits.
Who you’ll hear from

Colleen Whitney
SVP of MarketingThe Aspen Group
Justin Meredith
Digital Marketing ManagerBirdeyeBirdeye gets you real results that help you be found
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Data is from over 100,000 Birdeye business customers
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Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

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