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RingCentral Contact Center

4.5

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.5247 reviews
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Katie B.'s profile image
Katie B. 
9 years ago

Wonderful! Overall: The RingCentral team member was extremely kind and helpful! He was very professional and respectful! He did whatever it took to help resolve the problem we were having! I am super satisfied! 

Carla M.'s profile image
Carla M. 
9 years ago

Been a Ring Central customer for years - love the product and service! Overall: I procrastinated for weeks before calling in to fix my phone. It had an issue that wasn't so bad I couldn't use it and I just kept putting it off. When I finally called in to get assistance it was super easy - next time I won't wait weeks before I call to resolve my issue. :-) Customer service is great! I am very glad I switched to Ring Central, not only do I get better service but for a better price! 

Nich B.'s profile image
Nich B. 
10 years ago

Knowledgeable, Proactive Support Overall: My support representative was very polite and responsive, he seemed to care if my questions were answered and if I was getting what I needed out of my RC account, he also took the time to find me a solution that worked with my account but still met my needs. 

Leah B.'s profile image
Leah B. 
10 years ago

Great overall busines communication system Overall: RingCentral is wonderful for a small business. I love that I don't even have to have a phone. Just my computer. Also love the RingCentral Meetings. I use it to create training videos for my team. They keep adding features, which is awesome! 

Stephen J.'s profile image
Stephen J. 
10 years ago

Great Service for the Small Business Owner Overall: Great Service for the Small Business Owner. Have been using the service for 4-5 years and love it. Great value for the service and features that you receive. 

John C.'s profile image
John C. 
10 years ago

Good for a small business and better than a landline system Overall: We work in a virtual team environment and this tool makes it easier for customers to contact us regardless of where we are. Its affordable and pretty easy to use. Their international dial-in numbers don't always work so we get a bit frustrated with that and call quality for international isn't always the best, but it is way more affordable than an international call. 

Kristin H.'s profile image
Kristin H. 
10 years ago

This issue was resolved perfectly and timely. You did great, thanks! Overall: This issue was resolved perfectly and timely. You did great, thanks! 

Mike S.'s profile image
Mike S. 
10 years ago

Great Service, Great Product Overall: I was on the road when a problem developed. It was GREAT to be able to call and have the problem resolved instead of having to be in the office and at the phone/PC. You folks are the best! 

Elaine R.'s profile image
Elaine R. 
10 years ago

Thank you for your feedback. Overall: Keep up the great work! 

Frequently asked questions about RingCentral Contact Center

How is RingCentral Contact Center rated?

RingCentral Contact Center has a 4.5 star rating with 247 reviews. 

When is RingCentral Contact Center open?

RingCentral Contact Center is closed now. It will open at 9:00 a.m.