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RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Good customer service Overall: Good service! Responding very quickly with my request.
Where did you find these employees? Overall: Can you clone the reps? Their patience and courtesy is phenomenal. Many of the reps I have dealt with in off-shore locations have a language barrier, not so with RingCentral's reps. I like the persistence of the employees following up to make sure client is satisfied and it is acceptable to close a ticket. The only con is the words used to search for help. The terms used today for technology are not common to many baby-boomers. So when searching we may sound like we are searchin... read more
The Best Voip Phone Service on the Market Overall: It's always a pleasure calling the folks at RingCentral when I need some quick tech support assistance. Initial set-up can be a bit tricky, but RingCentral is on the case. They are very thorough and have even followed up a few days later (on more than one occasion) to be sure everything is performing smoothly. I'm very impressed - it's awesome to know confident help is just a phone call away. Great service!
RING CENTRAL VERY HELPFUL STAFF Overall: THE REPRESENTATIVE WAS VERY PATIENT AND HELPFUL. MUCH APPRECIATED.!!!
Ring Central came through. Overall: Great job. Thank you.
Helpful and patient Support Staff Overall: Support representative was very patient with the fact that nothing worked at first (including the original attempt to access computer). He was quick to find alternate solution to get things up and running. Very efficient, which is helpful when customers (on my end) are waiting on phone being back up. Thanks!
Customer Review 10/2/2014 Overall: Tech Support is very patient, helpful, and knowledgable.
Great support staff Overall: Rep was extremely helpful. Very pleased with support we have received thus far
Thanks Overall: You did a great job thank you
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 236 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open on Monday at 9:00 a.m.