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RingCentral Contact Center
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Knowledgeable, Proactive Support Overall: My support representative was very polite and responsive, he seemed to care if my questions were answered and if I was getting what I needed out of my RC account, he also took the time to find me a solution that worked with my account but still met my needs.
Great overall busines communication system Overall: RingCentral is wonderful for a small business. I love that I don't even have to have a phone. Just my computer. Also love the RingCentral Meetings. I use it to create training videos for my team. They keep adding features, which is awesome!
Great Service for the Small Business Owner Overall: Great Service for the Small Business Owner. Have been using the service for 4-5 years and love it. Great value for the service and features that you receive.
Good for a small business and better than a landline system Overall: We work in a virtual team environment and this tool makes it easier for customers to contact us regardless of where we are. Its affordable and pretty easy to use. Their international dial-in numbers don't always work so we get a bit frustrated with that and call quality for international isn't always the best, but it is way more affordable than an international call.
This issue was resolved perfectly and timely. You did great, thanks! Overall: This issue was resolved perfectly and timely. You did great, thanks!
Great Service, Great Product Overall: I was on the road when a problem developed. It was GREAT to be able to call and have the problem resolved instead of having to be in the office and at the phone/PC. You folks are the best!
Thank you for your feedback. Overall: Keep up the great work!
Good customer service Overall: Good service! Responding very quickly with my request.
Where did you find these employees? Overall: Can you clone the reps? Their patience and courtesy is phenomenal. Many of the reps I have dealt with in off-shore locations have a language barrier, not so with RingCentral's reps. I like the persistence of the employees following up to make sure client is satisfied and it is acceptable to close a ticket. The only con is the words used to search for help. The terms used today for technology are not common to many baby-boomers. So when searching we may sound like we are searchin... read more
Frequently asked questions about RingCentral Contact Center
How is RingCentral Contact Center rated?
RingCentral Contact Center has a 4.5 star rating with 214 reviews.
When is RingCentral Contact Center open?
RingCentral Contact Center is closed now. It will open on Monday at 9:00 a.m.