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Riverside Veterinary Care on Columbus
- New York, NY
About this business
Location details
428 Columbus Ave, New York, NY, 10024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jane D, if she exists, must be confused or delusional. I have been taking all of my pets to this group since they opened----which turns out to be many, many dogs and cats. (My last dog, a stray, came to be pregnant, and had 9 puppies, all of which received their first 3 months' treatment and inoculations here.) I am most familiar with Dr K, about whom I cannot say enough positive things. His knowledge is only surpassed by his caring and concern for the pet and the human. His combination of holistic and traditional pra... read more
I don't know who the hell Jane D is who wrote that last review but she's on crack! Riverside Veterinary Group has been such an incredible place for my little Captain Hazel Murphy. They love him to pieces (and who wouldn't). They treat him and myself with respect and patience. I HIGHLY recommend this vet office for your dog, cat, mongoose, wolverine, chia pet, etc. All I know is Captain Hazel Murphy is healthy and he's not afraid of going to see the doctor. :D
Making the decision to end a beloved pet's suffering is agonizing. Having come to the very difficult decision I braced myself for the grief and loss I would experience. Nothing could have prepared me for how terribly I was treated by the vet. The callous, critical and self-righteous chastising was downright cruel. I had been using the practice since I rescued my pet and his records as well as my recent visits were proof (as if I should even need to require it!) to the constant care I had given my failing pet. The way I was ... read more
Business response:
Dear Ms. Tobias, I am so sorry for the loss of your beautiful Marty. I understand that this was an incredibly difficult day and I am genuinely sorry that we couldn't make it easier for you. At your last exam, you had reported to Dr East that Marty was doing well. When he presented for euthanasia the only physical abnormality was his blindness. He was bright, alert and accepting treats, his heart and lungs sounded healthy, body condition and abdominal palpation were normal and he had no obvious neurological deficits beyond ... read more
My complaint with this service has nothing to do with the quality of their work. It has to do with their blatant bill padding. When a kitten is brought in for a booster shot after having an exam weeks before, it doesn't need another $63 dollar look over. It's easy to charge people more than they should be charged when you tell them they need services they don't need. Common practice, but not appreciated.
Business response:
Justin, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. Please call our office to discuss your concerns - I am not positive you were at our practice at 219 West 79th Street, but if so, our number is 212-787-1993 and I would be happy to look over your kitten's records with you. Sincerely, Aliza DuBois, Hospital Manager
Dropped off my kitten for initial visit. Expected to be able to talk to the vet, but maybe my expectations were too high?? I wanted to understand better the vaccination and testing protocols. I spoke to a nurse (or medical assistant?) who was unable to answer my questions and commented that doctors and vets commonly "butt heads," hitting her fists together. She then offered to ask the vet for me and said will get back to me. I thought I would have a chance to at least meet the vet. Without that, there's really no reason to ... read more
Business response:
Thank you for your review Beverly, and welcome to the Riverside Animal Hospital South family! We are happy your issues were addressed and really look forward to seeing Mog in a few weeks-he is such a cutie!
On November 21st I brought my 6lb chihuahua to have her nails cut. She was happy, running around, wagging her tail. A vet tech took her to the back to trim her nails -- I was in the waiting area, and after a while I heard a pained yelp. I sent the receptionist in , they were scurrying and wouldn't come out . I kept hearing My dog whine. I went to go in and they wouldn't let me . I told them I wanted my dog and forget about cutting her nails . One person came out and told me they didn't know what happened; they suggested ma... read more
This is one of the possibly worst vet group I've had the unfortunate experience to deal with. In medicine, we have a saying, "do no evil." If you cannot assist an animal, then at least do not hurt it. My adopted cat has an issue of scratching (to the point of self-mutilation). I came to the Riverside Vet Group to find an answer. I felt in my initial exam, I was told to give my cat a number of shots - antibiotics, a steroid shot, and a test for bacteria. This made me a little suspicious. Usually, vets do tests first before s... read more
This place is the absolute worst ! I have never felt so cheated and ripped off.. Their prices are the highest I have ever seen (higher than London, Hong Kong, San Fran). Doctor pushes unnecessary tests to make money. What kind of doctor does that?! They have also cancelled appointments last minute multiple times on me and all administrative and counter staff are down right nasty. I feel so ripped off... Please save yourself the aggravation and money and go to a vet that you can actually trust.. I am also filing with th... read more
RUDE SERVICE ( I mean the receptionist, not the doctor)! When I say rude I mean VERY RUDE. I am very dissapointed with the service that this vet offers me! They RIPPED me OFF. and even worst, so after I found out that they are ripping me off, I asked them to send my dog medical report and they REFUSE to send it over right away. WHAT A FUCKING RUDE SERVICE THEY HAV. Plus, I bring my dog for a checkup once, they gave me a medicine that makes my dog coughing day after. So that at the end they can CHARGE me AGAIN for another che... read more
Frequently asked questions about Riverside Veterinary Care on Columbus
How is Riverside Veterinary Care on Columbus rated?
Riverside Veterinary Care on Columbus has a 4.6 star rating with 443 reviews.
When is Riverside Veterinary Care on Columbus open?
Riverside Veterinary Care on Columbus is closed now. It will open tomorrow at 8:00 a.m.