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RKM Heating and Air Conditioning
- Heating & Air Conditioning/HVAC
- Riverside, CA
About this business
Location details
6236 River Crest Drive a, Riverside, CA, 92507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Corey was very professional and respectful, explained very well what was wrong and what can be done providing several options. Fixed the problem in no time. they did a very good job. Will definitely recommend this company.
Amy is a great customer service representative always amazing at helping customers with their AC services and needs .
Scheduling was easy and friendly. Looking forward to the same experience when they come to do the work.
Business response:
Thank you for taking the time to leave us a review, Katie! We're so glad your experience with our scheduling team was a positive one. Providing friendly, helpful service from the very first phone call is something we take pride in. We appreciate the opportunity to earn your business and look forward to showing you that same level of care when we're out at your home. Thank you for choosing RKM Heating and Air Conditioning!
Pablo did a very thorough job. He was knowledgeable and explained everything clearly. He arrived on time and my new dog loved him . Shows he is a good guy.
Business response:
We love hearing this! Thorough, knowledgeable service is exactly what we strive for, and we're so glad Pablo took the time to explain everything clearly while making a great impression. And the fact that your new dog approved of him? We'd say that's the best review of all! Thank you for trusting us with your home, Lorraine, and for giving Pablo such a wonderful shoutout. We'll be sure to show him your review!
I had a great experience with Brian. He was professional, knowledgeable, and took the time to thoroughly explain the issue with my AC system and the repair options available. I really appreciated that he answered all of my questions and did not pressure me into making a decision on the spot. Brian was honest, respectful, and easy to communicate with. I'm still deciding on the repair, but based on my experience with Brian, I would definitely recommend him to anyone needing HVAC service!
Business response:
Thank you so much for taking the time to share this, LaTanya! We know dealing with an A/C issue can be stressful, and we're so glad Brian made the process feel comfortable instead of overwhelming. Taking the time to answer questions, explain every option, and let you make the decision that's right for your home—without any pressure—is exactly how we believe service should be. Whether you decide to move forward with the repair now or later, we're grateful you gave Brian the opportunity to earn your trust. Your recommendation ... read more
Refreshingly helpful and honest! Amy took my call. Wonderful, personable and helpful. I called Friday afternoon for my water heater. She got me an appointment the very next day, first thing. I was given an email and text reminder and a phone call with an arrival time along with a picture of my tech, Pablo, for security. Pablo was respectful, knowledgeable and very thorough. He found a tiny leak that was causing my pilot light to go out randomly due to tank failure. It turns out, my water heater is still under manufacture war... read more
Amy is a great customer service representative! She's always amazing at helping customers with their AC needs. She has the best personality and is very helpful
Amy was amazing . Answered all my questions and explained everything so well . Extremely impressed with the staff . Thank you again for being such a good help .
I live in Riverside County and RKM Heating and Air Conditioning are seasoned professionals in this area. The service representative, Amy, has years of experience as a customer service rep who can evaluate a home's needs with insight into cost efficiency and service. Right now in this summer heat is the time to get relief from these high temperatures.
Frequently asked questions about RKM Heating and Air Conditioning
How is RKM Heating and Air Conditioning rated?
RKM Heating and Air Conditioning has a 4.9 star rating with 1,435 reviews.
When is RKM Heating and Air Conditioning open?
RKM Heating and Air Conditioning is open now. It will close at 6:00 p.m.