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Rob Shell of Mutual of Omaha Mortgage
- Mortgage Lenders
- Brentwood, TN
About this business
Location details
9005 Overlook Blvd, Suite 118, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Rob was great! He was very communicative and did everything he said he would in a timely manner. This was our fourth time going through this process and this was by far the smoothest and least stressful. We would highly recommend Rob to anyone looking to buy a new house.
Business response:
Hi Whitney, Thank you for taking the time to leave a review and for your honest feedback. I'm glad to hear that you gave a 4-star rating, but I apologize for any communication lapses you may have experienced during the process. I understand how important clear, ongoing updates are, especially in a situation like a mortgage application where there are many moving parts. I agree we should have done better in keeping you informed about each stage and surprises should have been minimized. Your feedback is valuable and I ... read more
Verified by Mutual of Omaha Mortgage
Easy and quick
Business response:
I'm thrilled to hear that you found my assistance valuable, Sharee. Listening to your specific needs and crafting a plan to ensure those needs are met is always my main goal. Receiving a 4.83 out of 5 rating is an affirmation of the hard work and dedication put into every interaction. I'm glad I could help you with your needs at Mutual of Omaha Mortgage. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Rob is a pro! great communicator and can get the job done! Super fast closing! Highly recommend using him in your next mortgage loan or re-fi!
Business response:
Hi Wesley! I'm really glad to hear such positive feedback and appreciate the 5-star rating. It was my pleasure to share my knowledge and insights to make the process less stressful for you. At Mutual of Omaha Mortgage, we always ensure to give our best in earning and maintaining our customer's trust. Looking forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Rob is fantastic! He did a great job!
Business response:
I'm really glad to hear that you had such a positive experience, Marco. It's always our goal to provide the best support and service to our clients. Your feedback is greatly appreciated and I look forward to working with you again in the future. - Thomas Jemczura
Verified by Mutual of Omaha Mortgage
Rob is amazing and goes above and beyond to make sure he can help out people with getting approved!
Verified by Mutual of Omaha Mortgage
Robert was more to us than a mortgage loan originator. He was our advocate. I had issues with credit history and he personally recommended a credit fixing business and everything worked out! This home purchase was a difficult journey and Robert was with us every step of the way, I cannot imagine going through that process with anyone else!
Business response:
I enjoyed working with you. Thanks for the great feedback.
Verified by Mutual of Omaha Mortgage
Rob was great to work with!
Business response:
I'm really grateful for your high rating, Floyd! It was my pleasure to work with you. Your satisfaction is my top priority, and it's great to know I was able to meet your expectations. If you have any future queries or require further assistance, don't hesitate to reach out. Thanks again, Floyd!
Verified by Mutual of Omaha Mortgage
Rob was great to work with!
Business response:
Glad to hear you had a great experience, Mallory! I'm thrilled to have been able to assist you. At Mutual of Omaha Mortgage, we strive for excellence and your rating of 4.66 out of 5 stars shows we're on the right track. I'm here if you need any further assistance. - Rob Shell
Verified by Mutual of Omaha Mortgage
Rob was very knowledgeable, patient, and supportive. He guided me through the experience like a professional!
Business response:
Thanks for the glowing review, Brennan! I'm thrilled to hear that you found the home buying process easy and enjoyable. It was a pleasure to work with you and I hope to assist you again in the future. Don't hesitate to reach out if you need anything. Take care! - Joey Newton, Mutual of Omaha Mortgage.
Frequently asked questions about Rob Shell of Mutual of Omaha Mortgage
How is Rob Shell of Mutual of Omaha Mortgage rated?
Rob Shell of Mutual of Omaha Mortgage has a 4.9 star rating with 78 reviews.
When is Rob Shell of Mutual of Omaha Mortgage open?
Rob Shell of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.