This profile has been claimed by the business owner or representative.
WELCOME TO ROCKY GORGE ANIMAL HOSPITAL Rocky Gorge has been proudly serving the Laurel area for more than 65 years. Whether it is providing the best care for our patients, supporting local animal rescue groups, or taking part in community events, Rocky Gorge is dedicated to the Laurel community. If you’re new to the community, or simply new to Rocky Gorge, we look forward to meeting you and your beloved companion! Rocky Gorge Animal Hospital strives to provide compassionate, state-of-the-art veterinary care with old-fashi... read more
7515 Brooklyn Bridge Road, Laurel, MD, 20707, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 a.m. | |
Tue | 8:00 a.m. to 9:00 a.m. | |
Wed | 8:00 a.m. to 9:00 a.m. | |
Thu | 8:00 a.m. to 9:00 a.m. | |
Fri | 8:00 a.m. to 9:00 a.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
They used to be the best but these days I wouldn’t recommend them to my worst enemy. It is IMPOSSIBLE to get an appointment, if you do want to get an appointment that’s not a month and a half out you have to basically try your luck at a lottery system. Our dog just got surgery today and I spent an HOUR trying to get through to someone… this place has gone down hill and I highly recommend finding a vet that cares more about the animals then it does about $$.
I will never bring my pup back to rocky gorge. the vet and the vet tech that brought my dog out after waiting from 4 am to 12 pm , they were both not helpful, no bedside manners. from 4 am to 830 am , I sat in my car, vet told me that my dog was okay , did not vomit again in the clinic , they told me at 800 that my dog needed x-rays , they called me back at 830 and they told me some tech was on their way to fix the machine because the machine had broken down. I went back home , I slept and i woke up checked my phone at no... read more
I have been coming to RGAH for more than 10 years. Over the past 2 years, I have noticed a huge decline in customer service and in the support staff. On top of the poor service Your fees have become outrageous Recently, I brought my chihuahua in for a nail trim & anal glands, My bill was well over 120$ for 10 min. for a tech visit. I tried calling your support staff to discuss, I left messages for Stacy and Asha- no one called nor acknowledged my concerns. I am extremely disappointed with the poor service and will be finding... read more
Over the weekend, I took my Silky Terrier Daisy in for emergency care. Daisy started throwing up Friday night and was taken to see her vet early Saturday morning. The vet referred us to Rocky Gorge to get Daisy urgent care. Rocky Gorge initially told us that despite the fact that Daisy had labored breathing and was severely dehydrated, that there would be a 5 hour wait. After about an hour of trying to find somewhere else to take her, we called back to Rocky Gorge and were told this time that because of her breathing problem... read more
As the reviews on other sites can confirm, this place has lost its bearing. I had an appointment today, arrived and did the curbside check in. After 30-minutes I requested an update on when our appointment when be taken. After another 30-minutes and a few more texts we left. Sitting under the sun in your car with your pet for over an hour is terrible customer service. Apparently they are well known for overbooking.
"Dr." Mina Young is easily the worst veterinarian (not even sure how she made it through vet school) I've ever encountered. I wouldn't send my worst enemy to her. Shes incompetent, uncaring, absolutely ignorant and its a shame RGAH has decided to hire this ridiculous excuse of a human, let alone a vet to destroy the name that was built on such a solid foundation so many years ago. I suggest they reconsider her employment before she becomes a law suit to them. She will be taken to the board for the situation I've encountered ... read more
Not happy with the emergency care I received for my bulldog, who ultimately passed the next day after I was sent home with antibiotics that in the xray shows would have done nothing for her. The emergency vet did nothing except send me home with meds that were not needed, I also requested the records sent to her normal vet before my dog even left their care. (had to request again since it was not done) Thankfully this was on Sunday and on Monday we went to her bulldog specialist where I finally got the correct diagnosis an... read more
Won’t answer phones. Encourages app that offers no ability to message. Medication and food requests take 2 to 3 days and can’t get ahold of anyone to get prescriptions
Rocky Gorge Animal Hospital has a 4.3 star rating with 1,581 reviews.
Rocky Gorge Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.