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Roll Up
About this business
Location details
79065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You just called a customer with this echo/resound for over a year “it” Resound internet are fraudulent. Stating they let everyone have till the end of the month or so to pay their months bill if that’s true why am I shut off and now delinquent over 150 bucks because my invoice states October they were and are completely disrespectful they insist they are giving me a month of service they are still demanding payment for after thinking they hung up I head them slur me and my husband treating us like scum Tammy Allen is not f... read more
I canceled my Internet today today due to it constantly going out. I would like to speak with someone who will be able to help me get this issue resolved, because honestly I felt mistreated. I have never missed a payment, nor have I ever been late on a payment, and I was treated as such. What I was trying to talk to someone about was that I didn't realize that when I signed the tablet that the installation Tech had, I was signing a contract. He specifically said, "Sign here so they know I got your Internet hooked up." No men... read more
Ever since @ResoundNetworks bought out Echo, our internet service has been horrible!! With Echo, we were able to text them directly if we had an outage and they jumped right on troubleshooting the problem. Now, with Resound, we have to call a toll free number and go through several prompts just to be put in a call waiting cue. Not too long ago we were #12 in the cue and after waiting for 30 minutes, we finally made it to the #1 position. You can imagine how we reacted when, rather than getting to speak with a technician,... read more
Have had horrible service since Echo was taken over. We can see the tower, have sent several messages with no response and internet is at a snails pace. Echo responded within an hour. We PAY for the highest package. If the wind changes, rain is anywhere in the area, temps change, or its during prime time sports or tv program time, it buffers and buffers. Step it up please or adjust our days of little to no use.
I thought Echo was the absolute worst ISP, but then Resound bought them out! They've really stepped up their game! My wifi is even worse now somehow! I can't even load a speed test. You want an idea to improve? Let another company that knows what they're doing take over. If you cannot provide the promised and paid for service, you should close your doors.
I won’t recommend any service by someone that won’t return things they borrow
When I needed it most for the UFC 263 PPV fight, THE MAIN EVENT!!! It quit on me. ABSOLUTE WORST INTERNET EVER. If I could give it a negative score I would.
Every time we get some wind- which here in west Texas is quite common- the internet goes down until the weather is nicer. Extremely frustrating and would've switched a long time ago if we had any better options. Might have to settle for a hot spot from a different provider- would be better than no interent when I really need it.
The service never worked and they’ve got the nerve to try to take money out of my account!!!!
Frequently asked questions about Roll Up
How is Roll Up rated?
Roll Up has a 4.8 star rating with 2,852 reviews.
When is Roll Up open?
Roll Up is closed now. It will open tomorrow at 9:00 a.m.