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Roll Up

4.8

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Location details

79065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,852 reviews
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Kurtis Moody's profile image
Kurtis Moody 
4 years ago

stop lying about speeds and stop constantly having outages. terrible service not worth the money better off using a Hotspot 

Roger Sisson's profile image
Roger Sisson 
4 years ago

Can’t get problem fixed or they don’t return calls 

Ashley Gilbreath's profile image
Ashley Gilbreath 
4 years ago

Doesn’t work. You don’t get what you pay for. 

Ruby Gavirio's profile image
Ruby Gavirio 
4 years ago

resound will never go above 40 mbps. we paid for the 100 mbps and we constantly ran speed tests which determined that this company isn’t worth getting. people don’t realize you aren’t paying what you ask for, we even lowered ours to a 25 mbps plan and only got tops 15 mbps. do not waste your money!!! 

Onorio Lopez's profile image
Onorio Lopez 
4 years ago

Service in Monahans is terrible even with the “new antenna” they installed! I never once hit the 50 mbps they promised. I believe one time it hit 40 they claim. Field technician don’t know how to fix the problems. Engineers get the blame. They always say they will follow up with you and they never call back. Supervisor make you believe the matter will be resolved and nothing. This company is terrible and they should let us out of our contracts without penalty. I left town and the wifi reset and I have had no wifi at home for... read more

Cody Baker's profile image
Cody Baker 
4 years ago

it is constantly going down completely or way lower speed than is being paid for 

Billy Ray Kelly's profile image
Billy Ray Kelly 
4 years ago

Internet never works can never get a call back do not get this company 

Tyler Frazier's profile image
Tyler Frazier 
4 years ago

South East side on Monahans is a dead zone for this company. I swapped from a previous provider due to “faster” speed options. The swap to Resound was a huge mistake. Looks good on paper but once set up you will never achieve the speeds contracted.I was told i could get 100mbps then only 50. I cannot even achieve the 15MB much less 25 or 100. I ran speed test during set up and was getting 5mb on 50 plan. I was then convinced that it was due to the so called Maintenance of the tower with engineers. From previous reviews I se... read more

Samantha Fuentes's profile image
Samantha Fuentes 
4 years ago

I cant say it's the most comforting when service goes out and you can not contact your providers at all...you just receive a "the wireless customer your attempting to contact is no longer in service or unavailable..." Wow. I shouldve stopped with this company a year ago when I was paying for a particular speed but getting by far less (over half.) Shame on me I guess. 

Frequently asked questions about Roll Up

How is Roll Up rated?

Roll Up has a 4.8 star rating with 2,852 reviews. 

When is Roll Up open?

Roll Up is closed now. It will open tomorrow at 9:00 a.m.