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Roll Up

4.8

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Location details

79065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,862 reviews
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Lori Grace's profile image
Lori Grace 
5 years ago

Very unreliable, frequently buffers. Either they can't fix the problem or they don't care since they lock you into a contract because I tell them every month how it doesn't work. For the price we pay we expect it to work. 

Shana Willis Drum's profile image
Shana Willis Drum 
5 years ago

We have been a customer since October. We continue to have our internet go out in the evening between 6-8pm. They have been out to see if anything is wrong. The tech said basically there are too many people on it at that time. They said they were upgrading equipment back in November. For our trouble they did say they would credit the 2 months. But, we still have the same problems. Like tonight, if we want to watch the College National Champ game, we have to go to a bar. 

Savannah Maldonado's profile image
Savannah Maldonado 
5 years ago

ABSOLUTELY DO NOT USE RESOUND NETWORKS!!!!!!!!! I’m so disappointed in there staff!!!!! Very rude people who don’t return phone calls then they TAKE OUT OF YOUR ACCOUNT UNAUTHORIZED!! Will not be recommending them to anyone!! 

Shelly Moreno's profile image
Shelly Moreno 
5 years ago

We have been calling in the last 2 months to get our service fixed. They keep telling us they are fixing the towers on their side. They don’t have a problem taking out money every month out of our account but can’t fix the problem. 

Jason Walton's profile image
Jason Walton 
5 years ago

Internet crashes every weekend and is down right now 

Chris Dean's profile image
Chris Dean 
5 years ago

it works great!!! When It works. I always have spotty internet from 7:30 to 9pm every day, weekends are hit or miss. I have to "reset" the router and power box at least once a week to get my service to work. You call in and all they say is to "reset", and if that dont work then you dont have internet till some one decides to call. it can be an hour or 5 days!!!!. Quite frankly its shity!!! Time to get something that works 

AlyPete Wall's profile image
AlyPete Wall 
5 years ago

worked great when it was wave direct now resound owns it our internet always goes down it's been about 18 months since they told me that they needed to update our equipment to the new equipment but still haven't called a couple of times to ask about it they just tell me they're working so hard to get it done they're just "so busy" installing maybe they should tend to long time customers instead of pushing all there techs to new customers who they'll probably just screw anyways but that's just my 2 cents don't recommend to an... read more

Joe Reyes's profile image
Joe Reyes 
5 years ago

Wish we get get our internet upload speed past .75 mbps we could barely get over 1 on the highest package download speed not bad at all upload could be a whole lot better not satisfied at all! 

Bryce Tedder's profile image
Bryce Tedder 
5 years ago

Where do I start? First off Bryan Waldrip is a good guy. He tries his best. BUT I have had nothing but issues since I got it. At first I had no wifi, then they fixed something and it got a little better. But at night I lose wifi. Call the customer service and guess what? They can't help. They never can. They will TELL you that somebody will call you, buuut nobody will. You get a break from work to call them during the day and guess what... They can't find anything wrong. So you're stuck paying 75 dollars for wifi that you ca... read more

Frequently asked questions about Roll Up

How is Roll Up rated?

Roll Up has a 4.8 star rating with 2,862 reviews. 

When is Roll Up open?

Roll Up is open now. It will close at 6:00 p.m.