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Roll up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I have been shopping for solar and met with several companies, but none as thorough and caring as Solar Optimum. Our energy bill has been running high and we were looking for a better solution with solar PV. Because of other positive Yelp reviews, we chose to talk to Solar Optimum and it paid off. We're now saving more than 50 percent on our electric bill. They provided different options and reccomendations for my wife and I to think about. In the end, we went with a pre-paid lease. For anyone looking to go solar... read more
My wife and I were looking to go green for our home in the valley and we were recommended to Solar Optimum by my colleague. From day one, the team took great care of us. Friendly staff who know their stuff. Very happy with the customer service and pleased with the end result. A+ all the way.
Solar Optimum is very pleasant to deal with UNTIL contract is signed. They will keep NO contact or relationship with customer after the contract is signed. Customer is left in dark and struggling to talk. They do not reply to emails. If their main number is called, they promptly answer thinking it is a new customer. And when a question is asked, they say someone will call. It does not happen, no one calls. I have dealt with Hemant Sehgal, Allen Garidian, Charles Buckley on emails and some others on the phone. Mostly they do ... read more
Due to the online solar company practices, Solar Optimum in particular, I've decided to go elsewhere. These people are unscrupulous. They require contract signing and a $1000 deposit before doing an on site evaluation which they said would cost them two or three hundred dollars. If then they say expensive additional work like moving the breaker panel or replacement or some upgrade that would require great expense to meet current building codes that are different from when the home was built in 1968 and I decide not to go ahe... read more
Panels and Tesla Powerwall installed in Oct 2024. Took longer than expected with poor communication between city and Solar Optimum. I had to get involved to bridge the gap and keep project moving forward. Finally got everything installed and PTO (permission to operate) from Duke Energy. Installer got me to download the Tesla app to be able to track energy created, used by house, sent to grid. This is where the problems start. App reports energy being created, almost nothing used, so almost everything going to the grid. Obvi... read more
UPDATE: We purchased solar panels and a Tesla battery from Solar Optimum earlier this year. Here is my original post: https://www.reddit.com/r/solar/comments/1lita8h/rating_solar_optimum/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button Unfortunately, I have to report that all pf the panels that were installed have stopped charging. My husband noticed a shard decrease in our productivity. He calls Solar Optimum, and after doing all the initial checks, that they'll START THE TICKET in 5 ... read more
Business response:
Thank you so much for taking the time to leave such a detailed and thoughtful 5-star review! We're thrilled to hear that you have no regrets about adding solar and that your new system is providing the reliable energy you need, especially with you working from home. We truly appreciate your proactive approach to managing the project timeframe. Your diligence in asking questions and following up helped ensure your project stayed on track, and we're glad you felt empowered to do so. Your detailed review helps us immensely in ... read more
They sent their estimate promptly, and it looked good. I responded asking for a revised quote with a single change and they ignored it and wanted to get me on the phone instead, despite my profile clearly set as e-mail only. If a company lacks attention to detail and can't respond correctly to a one-sentence e-mail then it's unlikely the process with them is going to go well moving forward.
I had signed up for a solar system install and paid my deposit, and up until that point the communication was amazing. We ran into a snag with my roof needing to be modified slightly to accommodate the panels and they told me they'd get me an updated quote asap but only the part of the roof with the panels would be affected. This was on Jan 13. On Jan 27 I finally got the quote (after I kept emailing them) and was told I'd actually need to replace the full roof to install the panels. This had not been discussed before, and ... read more
Business response:
Thank you for selecting Solar Optimum for your solar and battery project. We pride ourselves greatly on our service, product, pricing and warranty. We'll be sure to give special props to Mason, your consultant.
This is the 3rd time getting solar. They talk a good game and offer a good price. But, at the end of the day. They can not truly offer what they said. They had me at 40 panels on one side of the house. Then, when they came back it was 30 panels on one side and 5 panels below that would only product 60%. Then, we had round 2. They had me 30 panels, and they pull the permits to install. Come installatiin day, they missed measured and we where now at 25 panels on one side and 5 infront of the house. Which once again the 5 panel... read more
Frequently asked questions about Roll up
How is Roll up rated?
Roll up has a 4.7 star rating with 2,600 reviews.
When is Roll up open?
Roll up is open now. It will close at 6:00 p.m.