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Roll up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not sure how are people providing the raving reviews. My experience so far has been much less than satisfactory. Almost ten days have gone by and Mason hasn't been able to address why there are SIGNIFICANT production discrepancies: (i) their 400w Panasonic panels are quite expensive but being quoted to produce less than that of 360w ☹; and (ii) per quotes, their same size “Cadillac” system will be producing much less than that of others. IMO, either their estimates are screwed up due to some technical/design issues or they a... read more
I spoke with my dedicated sales rep and he inspired 0% confidence in working with Solar Optimum. He couldn't answer questions with precision. I think I might have known more about the solar installation process and contracts than him. When he mentioned problems with subcontractors who will be installing the panels, it was a red flag for problems to come. They also wouldn't entertain any negotiating on their prices. They were much higher than other bids on Energy Sage for the exact same products. When I asked about panel upgr... read more
After the inspection they increased the quote by about 30% citing the roof has a higher slope which would trigger a 30% extra charge. None of the other companies asked for this charge.
Wonder why Solar Optimum has so many positive reviews? It's because they offer a $500 "referral fee" for positive reviews. This is in the contract I signed. Not in the contract, it turns out, was a verbal promise that half of my $500 deposit would be returned if I did not agree to cost increases after the initial site inspection. While other companies require a deposit prior to the site visit, most companies will return all of the deposit if the site visit results in additional costs. The costs did go up significantly in my ... read more
I selected Solar Optimum because they had a slightly lower price than the next quote, but once I spent my time scheduling a call and sending them documentation, the price went up 20 cents per watt, to where they weren't actually the lowest bidder, and they wouldn't honor their bid price. After I posted a bad review because of this, a very nice rep called and tried to be helpful and explain how he didn't recommend the cheaper panels in the original quote, but ultimately they didn't offer me the price that they had bid, which ... read more
With all the good reviews and there awards I thought going with Solor Optimum was the best choice. Well as of right now I regret my choice. Been nothing but a headache. I was dealing with Cory and he was pretty good at answering questions. But after I signed contract not so good. Nor was anyone else. Nobody returns phone calls or emails. When they want something from me I get emails after email and tons of phone calls. They don't seem to have a scheduler as I get a phone call well be there tomorrow. Solar Optimum did all the... read more
I selected Solar Optimum based on the advice of an energysage representative and their low price per watt. At the time, they also had good reviews on this website. The system design seemed to go fairly smoothly, but the SO representative had trouble explaining to me the differences in the financing options, the cost of financing, and sent several quote sheets with the wrong specifications. Interestingly, it turned out that contrary to what I thought he had told me, the original price break-down didn't include the interest c... read more
We went with solar optimum as I had seen some other good reviews from people on message boards. The initial process was great. We were able to get a site inspection pretty quickly, so I was hopeful this would be a sign of things to come. They sent automated emails of each step and what to expect next. The meter spot and permit submittal went fine as well. After that is when communication started to erode. From then on, I had to be the one to initiate the solar panel install, then the panel box upgrade, then the arrangement... read more
Stay away. They will rope you in with a good upfront price on a system saying it'll cover 100% of your electricity utilization. In my case it was severely under-powered and they suggested upgrading to a more expensive configuration. For that price, I was able to find a competitor that was able to offer a much better deal for a better system (better pricing, financing, and overall system output). I gave them a chance to win my business but they were unable to price match. What's worse, they declined to refund me my $500 depo... read more
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How is Roll up rated?
Roll up has a 4.7 star rating with 2,094 reviews.
When is Roll up open?
Roll up is open now. It will close at 6:00 p.m.