We have had several experiences with all the major accessible van manufacturers and sometimes with custom modifications come some problems that take time to work through, while not ideal during this period working out bugs in Braun, VMI, and RollX conversions, the final product that RollX produces is a solid one unmatched with some important features that other van companies do not offer. Rollx Vans is the only company to provide a full unobstructed exit full power in floor conversion with the option to retain OEM comfortabl... read more
The hands on help thru the whole transaction. Help on the trade-in is extra helpful. They give you the extra help the whole way as well as being courteous.
I would buy from them again the next time.
Business response:
Dave, Thank you for the review. We appreciate the feedback and hope you love your new Dodge vehicle!
We just took delivery of our third handicapped equipped van from Rollx Vans. We bought our first one back in 2007. The salesman was terrific and, over the years, the technician is outstanding. We have developed a professional and meaningful, lifelong friendship with both of them. We are totally satisfied and glad we went with Rollx. I wouldn't say it was if it wasn't true. If you're looking to buy a new or used handicapped full-size or minivan I highly recommend Rollx Vans.
ROLEX has a great product and we love our 2021 RAM Promaster 1500 conversion. My problem is if you live in the intermountain west or anywhere west of Denver do NOT expect the in-the-driveway repair service they advertise. If you live in the area described you will be on your own to get any repairs for your wheelchair lift. Buyer beware, find a wheelchair van that is made in the west and offers repair service you can trust.
Business response:
Keith, Thank you for the review and feedback. It is great to hear you love your Promaster. We have a tiered service plan out west that includes using our Service Partners or Technicians depending on the service issue. We will follow up with you to see if there is an issue we can help you resolve.
I just traded in my 2018 Rollx for a 2029 Rollx that had less miles and more bells and whistles. I owe the complete trade in to Mr Sean Reeder. He actually brought me the 2020 in rain, slush and ice and transferred the required equipment in elements that took over 4 hours once Sean made it to my home..Sean exceeded all elements of this trade and in my opinion Rollx is a very lucky company to employ such a professional representative for their service and sales. Scott Davidson
Business response:
Scott, Thanks for returning to Rollx Vans again. It is good to hear you are getting great service from our Field Technician Shawn.
The folks at Rollx are great to work with. We were able to do all the preliminary paperwork over the internet.
The process was streamlined and easy to complete. The tech who delivered the van was a master.mechanic. He was very thorough and explained the van operation very well. He was.not in a hurry to leave. He made sure we understood the paperwork and answered all our questions.
The service was outstanding! Very professional! The guys spoke very highly about the company and how good the company has taken care of our needs. I would recommend the Rollx Vans in a heartbeat! Thank you again for such a good experience
Good selections, quick response.
Our decision and the process to purchase a van from Rollx was made easy due to the great team they have. Everything went smoothly, they took our SUV as a trade in and thoroughly went through the van we purchased to confirm things were in tip-top shape. They also spent considerable time explaining everything we needed to know. Thank you, Rollx!
Business response:
Elaine, Thank you for the recommendation. We hope you love your new Pacifica!
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