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Rosati’s Pizza
- Pizza
- Gilbert, AZ
About this business
Location details
8490 S Power Rd, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We ordered online and the order was made and paid for with PayPal then we were notified that the order was done through GrubHub. A message was sent to me from GrubHub that they cancelled the order. Then I called to see what happened. We re-ordered and it has taken over an hour from the re-order. Unfortunately our order was messed up. We ordered 2 large pizzas one meat lover and one sausage, mushroom and green pepper. But we got 2 pizzas that were the same. The pizza was delicious!
Business response:
Hi Cindy, thank you for your feedback. We are disappointed to hear that you had a negative experience with us. To speak to the General Manager at Rosati’s Pizza - Gilbert, AZ regarding your concerns, please email us at gilbert@rosatispizza.com. Thanks, Rosati’s Pizza
Didn't get a chance to even rate the food because it never showed up! Placed an order through GrubHub. Said it would be here at 6:50. Didn't show. At 7:15 I finally called the store and the manager said "we aren't doing GrubHub orders tonight because our iPad is at 20% charged"..... WHAT?! The guy then offered to make my order if I would pay them directly instead of going through GrubHub. Uhhhh, I already paid GrubHub! Had to sit on the phone with GrubHub to process the return, and figure out something else for dinner. If yo... read more
Business response:
Hi Chase, We're so sorry to hear about your disappointing experience. It sounds like your visit to Rosati's Pizza was less than positive and definitely not up to our standards. We'd love an opportunity to make this right for you. Please reach out to us at gilbert@rosatispizza.com so that we can connect with you and make this right. Thank you, Rosati's Pizza - Gilbert, AZ
Didn't get a chance to even rate the food because it never showed up! Placed an order through GrubHub. Said it would be here at 6:50. Didn't show. At 7:15 I finally called the store and the manager said "we aren't doing GrubHub orders tonight because our iPad is at 20% charged"..... WHAT?! The guy then offered to make my order if I would pay them directly instead of going through GrubHub. Uhhhh, I already paid GrubHub! Had to sit on the phone with GrubHub to process the return, and figure out something else for dinner. If yo... read more
Business response:
Hi Chase, We're so sorry to hear about your disappointing experience. It sounds like your visit to Rosati's Pizza was less than positive and definitely not up to our standards. We'd love an opportunity to make this right for you. Please reach out to us at gilbert@rosatispizza.com so that we can connect with you and make this right. Thank you, Rosati's Pizza - Gilbert, AZ
Normally have good pizza! We ordered the 14 inch with bread sticks and well not to happy tonight! Ordered with pepperoni sausage and bacon and it barely had any meat on it and the bread sticks came with no parmigian cheese on it! Disappointing
Business response:
Hi Chad, We strive to ensure that our guests have a wonderful dining experience with Rosati's Pizza -- your comments are imperative in helping us improve our restaurant. Please accept our apologies for any inconvenience that you may have experienced. To speak to the General Manager at Rosati's Pizza - Gilbert, AZ regarding your concerns, please email us at gilbert@rosatispizza.com. Thanks, Rosati's Pizza
Normally have good pizza! We ordered the 14 inch with bread sticks and well not to happy tonight! Ordered with pepperoni sausage and bacon and it barely had any meat on it and the bread sticks came with no parmigian cheese on it! Disappointing
Business response:
Hi Chad, We strive to ensure that our guests have a wonderful dining experience with Rosati's Pizza -- your comments are imperative in helping us improve our restaurant. Please accept our apologies for any inconvenience that you may have experienced. To speak to the General Manager at Rosati's Pizza - Gilbert, AZ regarding your concerns, please email us at gilbert@rosatispizza.com. Thanks, Rosati's Pizza
I wanted so much for this place. The only thing saving it is the pizza recipe and ingredients. The place is run by teenagers who don't give a farts butthole. They couldn't care less. You walk in and you're lucky to be noticed their heads are so far into their phones. No gloves, touching the computer then going back to making pizza and touching ingredients. I've given this place too much money and it's safe to say this is the last time!
I wanted so much for this place. The only thing saving it is the pizza recipe and ingredients. The place is run by teenagers who don't give a farts butthole. They couldn't care less. You walk in and you're lucky to be noticed their heads are so far into their phones. No gloves, touching the computer then going back to making pizza and touching ingredients. I've given this place too much money and it's safe to say this is the last time!
First time that i ordered a pizza from Rosati s , and it will be the last time. First of all the place is dirty, the floor is a complete mess, the pizza was burned, tasted terrible, a waste of my money... Tom McKenna NO STARS
Business response:
Hi Joseph, We're so sorry to hear about your disappointing experience. It sounds like your visit to Rosati's Pizza was less than positive and definitely not up to our standards. We'd love an opportunity to make this right for you. Please reach out to us at gilbert@rosatispizza.com so that we can connect with you and make this right. Thank you, Rosati's Pizza - Gilbert, AZ
First time that i ordered a pizza from Rosati s , and it will be the last time. First of all the place is dirty, the floor is a complete mess, the pizza was burned, tasted terrible, a waste of my money... Tom McKenna NO STARS
Business response:
Hi Joseph, We're so sorry to hear about your disappointing experience. It sounds like your visit to Rosati's Pizza was less than positive and definitely not up to our standards. We'd love an opportunity to make this right for you. Please reach out to us at gilbert@rosatispizza.com so that we can connect with you and make this right. Thank you, Rosati's Pizza - Gilbert, AZ
Frequently asked questions about Rosati’s Pizza
How is Rosati’s Pizza rated?
Rosati’s Pizza has a 4.1 star rating with 1,644 reviews.
When is Rosati’s Pizza open?
Rosati’s Pizza is open now. It will close at 10:00 p.m.