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Rosati’s Pizza
- Pizza
- Gilbert, AZ
About this business
Location details
8490 S Power Rd, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Ordered a $35 pizza with Honor after going over crust choices and we made it clear (on speaker phone so everyone heard the conversation) we did not want thin or the next option of two thin crusts on top of each other and she said there was a thicker one with only one crust verses the two so we ordered the thicker one and at 18 inches - we get it home and the crust peeled apart showing that it is in fact the two crusts together we specifically says we didn't want. I call and talk to her and she gets her manager, Antonio, on t... read more
Business response:
We are so sorry for this. A manager tried calling to make things right. If they did not get ahold of you please send us your contact info at gilbert@rosatispizza.com.
The one thing thIs place excels at is inconsistency and Mediocrity. I've been ordering carry out and delivery from this place for over a decade. Some days the pizza is awesome, other days it's just blah. I'm not sure if it's a matter of training or a lack of caring. I chose 2 stars because some pizzas I've had deserve 5 and others deserve ZERO..
Business response:
We are so sorry for the inconsistency. Please email us at Gilbert@rosatispizza.com with your contact info and we will make things right.
The one thing thIs place excels at is inconsistency and Mediocrity. I've been ordering carry out and delivery from this place for over a decade. Some days the pizza is awesome, other days it's just blah. I'm not sure if it's a matter of training or a lack of caring. I chose 2 stars because some pizzas I've had deserve 5 and others deserve ZERO..
Business response:
We are so sorry for the inconsistency. Please email us at Gilbert@rosatispizza.com with your contact info and we will make things right.
For a place that gets 25$ for a 18" pie, you would expect the walk in lobby and small kitchen/prep area to be clean aNd presentable. It was disgusting. The pizza is bomb. Guess I need to jUst order delivery so I dont have to see the kitchen it's made in.
Business response:
Ricky, thanks for the feedback. We have passed this on to the team and we promise to do better. Rest assured that food safety practices are thoroughly followed. If you would like to discuss further please shoot us an email at gilbert@rosatispizza.com.
For a place that gets 25$ for a 18" pie, you would expect the walk in lobby and small kitchen/prep area to be clean aNd presentable. It was disgusting. The pizza is bomb. Guess I need to jUst order delivery so I dont have to see the kitchen it's made in.
Business response:
Ricky, thanks for the feedback. We have passed this on to the team and we promise to do better. Rest assured that food safety practices are thoroughly followed. If you would like to discuss further please shoot us an email at gilbert@rosatispizza.com.
YOU LOST A 25 year customer FOREVER. They've always had questions service of my 25 years of buying pizza, but the pizza is good is why I hung in there. But this evening they pushed the threshold and is why I will never buy from this company again. Went to their website to order, when I got there they said it was thru a 3rd party app and would have to wait another hour since these type orders are handled and processed differently. I was told to wait another hour. I asked for a refund and the managed rudely said "you ante ge... read more
YOU LOST A 25 year customer FOREVER. They've always had questions service of my 25 years of buying pizza, but the pizza is good is why I hung in there. But this evening they pushed the threshold and is why I will never buy from this company again. Went to their website to order, when I got there they said it was thru a 3rd party app and would have to wait another hour since these type orders are handled and processed differently. I was told to wait another hour. I asked for a refund and the managed rudely said "you ante ge... read more
Ordered a Sub asked for mayo. Seriously? Did they forget and at the last minute throw two tablespoons on the top. I'll never get a sub here again.
Business response:
We are very sorry that your order was not prepared as expected. Please email us at gilbert@rosatispizza.com with the phone number that was on the order and we will make things right.
Ordered a Sub asked for mayo. Seriously? Did they forget and at the last minute throw two tablespoons on the top. I'll never get a sub here again.
Business response:
We are very sorry that your order was not prepared as expected. Please email us at gilbert@rosatispizza.com with the phone number that was on the order and we will make things right.
Frequently asked questions about Rosati’s Pizza
How is Rosati’s Pizza rated?
Rosati’s Pizza has a 4.1 star rating with 1,590 reviews.
When is Rosati’s Pizza open?
Rosati’s Pizza is closed now. It will open at 11:00 a.m.