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Rosati’s Pizza
- Pizza
- Gilbert, AZ
About this business
Location details
8490 S Power Rd, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Went online to make the order. At check out it stated the pizza would be ready by 1:00pm. I called at 1:15pm saying I'll be there soon. They stated my pizza had been ready for 45 minutes already. What?! Won't be ordering from them again.
Business response:
Hi Belinda, thank you for your feedback. We are disappointed to hear that you had a negative experience with us. Please email us at gilbert@rosatispizza.com so that we can address the issues. Thanks, Rosati's Pizza
1 1/2 hours for our food. Yes, you read that right. We waited 1 1/2 hours for our food. And when we inquired, the cashier was surly and not very apologetic. I'm sorry but no food is worth waiting that long for. Disappointing.
Business response:
Hi Belinda, thank you for your feedback. We are disappointed to hear that you had a negative experience with us. To speak to the General Manager at Rosati's Pizza - Gilbert, AZ regarding your concerns, please email us at gilbert@rosatispizza.com. Thanks, Rosati's Pizza
1 1/2 hours for our food. Yes, you read that right. We waited 1 1/2 hours for our food. And when we inquired, the cashier was surly and not very apologetic. I'm sorry but no food is worth waiting that long for. Disappointing.
Business response:
Hi Belinda, thank you for your feedback. We are disappointed to hear that you had a negative experience with us. To speak to the General Manager at Rosati's Pizza - Gilbert, AZ regarding your concerns, please email us at gilbert@rosatispizza.com. Thanks, Rosati's Pizza
I watched the chef make my sandwich wearing his mask under his chin! A total disregard for a customers health and safety during this horrible pandemic. I will never visit Rosati's again. They did refund my money.
I watched the chef make my sandwich wearing his mask under his chin! A total disregard for a customers health and safety during this horrible pandemic. I will never visit Rosati's again. They did refund my money.
Updating my review down to 1 star - this place is just plain terrible. How does the owner not get involved and fix this crappy pizza? We decided to try this place again tonight and man, it tasted like moldy cheese - worst pizza we have ever had. Barros pizza for the win!
Business response:
Mike, we are so sorry for this. Please email us at Gilbert@rosatispizza.com with your contact info including the phone number that was on the order and we promise to make things right.
Updating my review down to 1 star - this place is just plain terrible. How does the owner not get involved and fix this crappy pizza? We decided to try this place again tonight and man, it tasted like moldy cheese - worst pizza we have ever had. Barros pizza for the win!
Business response:
Mike, we are so sorry for this. Please email us at Gilbert@rosatispizza.com with your contact info including the phone number that was on the order and we promise to make things right.
Placed order and was told 30minutes.. Being from Chicago I naturally gravitated to the brand, this location is very hit or miss... mainly miss at this point. I understand it being a busy Friday night and sometimes issues happen.. I was told 5 minutes it will be ready.. three different times over the next 45 minutes we went in and asked about our pizza. No answer. I would have been more than willing to wait if there was some honesty with what was happening to my order. Finally after my wife went in to see what was going on...... read more
Placed order and was told 30minutes.. Being from Chicago I naturally gravitated to the brand, this location is very hit or miss... mainly miss at this point. I understand it being a busy Friday night and sometimes issues happen.. I was told 5 minutes it will be ready.. three different times over the next 45 minutes we went in and asked about our pizza. No answer. I would have been more than willing to wait if there was some honesty with what was happening to my order. Finally after my wife went in to see what was going on...... read more
Frequently asked questions about Rosati’s Pizza
How is Rosati’s Pizza rated?
Rosati’s Pizza has a 4.1 star rating with 1,590 reviews.
When is Rosati’s Pizza open?
Rosati’s Pizza is closed now. It will open at 11:00 a.m.