Rosati’s Pizza

Xhris C. 

on Yelp

4 years ago

I ordered a special of two thin crust, 12 inch, 1 topping pizzas and jalapeño poppers. The website kept giving me issues to order online; it didn't take my debit card for the first three attempts. Immediately after placing my order the store called and said they can't deliver right now because they have no drivers. What is the point of having a pizza joint with a delivery option when you can't deliver? I don't have a car so I have no other option. Please consider your customers. 

Alaa N. 

on Yelp

4 years ago

The restaurant got my order online and sent me a confirmation email telling me my order is being made, after few hours I got a phone call from a rude lady with a bad attitude telling me that they can't deliver my order and if I want to pick the order I need to wait another two hours. 

Brittany E. 

on Yelp

4 years ago

If I could leave 0 stars, I would. I placed my order at about 5:40 pm and the order tracker said the estimated delivery was between 6:40-6:50 pm. 7 o clock rolls around and still no pizza. So we call the store and they say the pizza will be out on the next run (to me this implies the pizza was already done). 7:50 rolls around, still no food. We call the restaurant and they say the pizza left 5 minutes ago. So you're telling me my pizza has been sitting there for at least an hour, if not more? I expect the pizza to be fresher... read more

Jeannie K. 

on Yelp

4 years ago

Let me start that I only wrote 2 reviews in my life .1 for another place and rosati's before I love rosati's but the other day it was so bad.had my granddaughter over she order chicken strips my daughter had spaghetti and meatballs.the spaghetti was warm ate a few bites got to meatball ice cold like it came straight out of fridge all of them were like that .that's nothing compared to my granddaughters chicken.she said it taste funny .I took the chicken looked at it completely raw.1 the breading was gooey.i thought these wer... read more

Dana F. 

on Yelp

4 years ago

We have gone here for years and never experienced what just occurred. We will NEVER return. Our pizza was over an hour late and was for our daughter's bday lunch. We were yelled at by staff each time at our five attempts to pick up... meaning five times it was not ready when they said it would be. When we finally were able to pick up he told us to f$&@ off in front of our five year old and sent us home with raw bacon on our salad. It goes without saying but he refused to give us a manager contact. Wow 

V H. 

on Yelp

4 years ago

Sorry to say, just a new dress on the old ,Rosatis. Picked up Sat am, the front lobby was filthy on the floor, corners, and counter. The back cooking area no different. Floor, prep area all showed that no one cleaned since Friday morning if not earlier. The prep guy wore a mask to the underneath of his nose as he chopped and put the toppings on someone else pizza. Yuck X 10. 

Evan S. 

on Yelp

4 years ago

Ordered delivery and the confirmation said 45minutes. I get it if you are busy, and I know you just recently reopened...but 2 hours and 15 minutes to receive my pizza??? By that point it was Luke warm and the thin crust was soggy. 

Chris L. 

on Yelp

4 years ago

I deeply deeply regret not looking at review ratings first. I'm regularly out here in Pheonix for business from California. Kept seeing this chain and decided to take a chance... forgetting about google and yelp review ratings... Huge mistake. Frankly, I'm shocked it has even an average of 3 stars! Tasteless dough, cardboard-like, slopped on toppings, any seasoning at all? Pinch of salt? No idea. Got thru 2 slices thinking the first slice was just bad luck, nope... Also got cinnamon bread sticks... And a liter of Dr Pepper.... read more

Pierson J. 

on Yelp

4 years ago

Ordered online and delivery forgot half our order. He said they were busy and would refund what was missing but it never got the credit back. I emailed and they never responded. It's a shame bc we like the pizza and we are close by. Probably not ordering here again.