Rosati’s Pizza

Robin D. 

on Yelp

5 years ago

Rosati's Pizza is mismanaged this is the second time I have attempted to order food for delivery from them and they messed up again!! The first time I was willing to give them the benefit of the doubt when they ran out of the proper crust but a second time?! And on their urging, I submitted another order and they ran out again and did not even bother to call me and let me know. I am surprised during these trying times they do not care more. I would not recommend them to anyone!! 

Brandon F. 

on Yelp

5 years ago

As a Chicago native, I was happy to see Rosati's back open near me, but what a horrible experience we just had. Let me say that Rosati's pizza is on point. Their thin crust is always great. But this was the first time I have actually ordered anything else from their menu and pretty much everything we ordered was horrible. The chicken parmesan was the worst I have ever had. I am talking worse than a microwaved frozen parmesan from the grocery store. It was as if they took a cold piece of chicken, breaded it but then for... read more

Steve W. 

on Yelp

5 years ago

Worst customer service ever!!! I have ordered pizza for delivery, from this particular location multiple times but tonight for some reason the refused to deliver to me! I will take my business elsewhere from now on and I suggest you do the same! 

Dean R. 

on Yelp

5 years ago

With the new ownership/management they now have online ordering. Order was complete and ready to pick up on time. Great service. But comparing it to the previous management the taste is off. The pizza is very similar but I think the seasoning is slightly less flavorful. The chicken wings used to be fantastic (a mix of dry rub and buffalo sauce), now just ho hum. The salad dressings this time seems like they were poured straight from a jumbo Sysco container. And we also used to get some grilled peppers in our salad, no... read more

Michele K. 

on Yelp

6 years ago

This location used to have great pizza. If you like dried out too crispy crust and watery sauce this is the place for you! The cheese seems like fake cheese or an awful cheese blend. It didn't even melt! Just laid on top of the pizza and had a weird texture. It was brown and dried out. The toppings that are underneath the cheese were sitting in the watery sauce. Gross!! 

Marion T. 

on Yelp

6 years ago

Something wasn't right last night. I don't know if the pizza dough recipe has changed or if it just stayed in the oven too long, but the thin crust was too crisp on the edges (just shy of being burnt), and even had a different texture. This is the single worst pizza we've ever gotten from this location. Though this has been one of our favorite places, now we're a little gun shy about going back. 

david W. 

on Yelp

6 years ago

I called this location this evening to place an order. I placed my order and was placed on hold before payment. I proceeded to hold twenty minutes. I then hung up and called back. When I called back Sean the manager got on the line. When I told him I was on hold twenty minutes, he immediately Told me he did not believe me. I let him know I had a screenshot of the timer. He got irritated and offered me a free dessert. I then had him ask the associate who left me on hold, how long I had been on hold. She told him 20 minutes. H... read more

Brittany K. 

on Yelp

6 years ago

Worst pizza experience I have had! I Ordered $50 worth of delivery which included a large double dough pepperoni pizza, a chief sandwich, two orders of fries, and two cokes. First of all my pizza was like frozen cold and hard as a rock with 7 pepperoni on it and barely any sauce or cheese which is just the opposite of how you want to eat pizza..next my sandwich which I double checked several times with the girl on the phone was the wrong sandwich and again cold...then no fries were delivered at all!!!! Terrible experience...... read more

Karis L. 

on Yelp

6 years ago

The worst experience the worst pizza on this trip! I had to wait to place this review because I was so upset with my order!! I ordered their Chicago deep dish which took over 1 1/2hrs to get but then when I received it and took it home it was disgusting!! It was doughy in the center and not completely done! I ended up tossing it. The only reason I didn't call back there was because, I didn't want to speak with that crew on that shift since they all seemed pissed to be at work! The only person who was nice was the bartender ... read more