Rosati’s Pizza

David M. 

on Yelp

3 months ago

Called to order a pizza cause the app wasn't working 5/21/26 at 6:33pm lady on phone kept acting like she couldn't hear me, then she put the manager on the phone he asked me for the discount code I told the lady like 5 times. This is the 2nd customer service issue I've had with this restaurant last time they left my pizza on the ground for a delivery didn't even call me to let me know that it was there, good food, I'm from Chicago north side ravenswood area where they're located in Chicago I was just trying to get a pizza o... read more

James B. 

on Yelp

4 months ago

Website says you close at 9pm. I called at 8:20 and was told they are closing in 5 minutes so they wouldn't accept my order. Kind of a bummer, just feels like good help is hard to find and no one wants to work until their shift ends anymore. If im wrong and you close at 830pm please let me know. 

R K. 

on Yelp

4 months ago

The pizza was delivered 2 hours late and everything was cold. We kept calling after 45 min being late. I was told driver should be there in 10 minutes repeated over the next hour. 

John D. 

on Yelp

8 months ago

WOW what a difference new owners make. Went to High School with Anna Rosati back in a suburb of Chicago in the mid 70's. Moved to Tempe in the early 80's. Rosati's of Tempe at Warner & McClintock opened a few years after that to our surprise and excitement. The Owner was Scott, who had worked for Rosati's back in Brookfield Illinois and they allowed him to open here in Tempe! Rosati's was awesome back then, and continued until Scott was forced out a couple decades later. (Miss you Scott). Fast forward, we stopped going ther... read more

Michael T. 

on Yelp

9 months ago

Once our absolute favorite go to place for Chicago pizza, tonight's expereince was something far below what we expect. We literallty live right across the street from this location, a 5 minute walk if you are so inclined, so delivery has always been very hot and tasty. Tonight our Chicago pizza, that should have needed 5 to 10 minutes on the counter to cool arrived at our door stone cold. Cold pizza, from less than half a mile away for $40! I'm sorry, but WHAT? To top this off, the traditionally tender and flavourful crust w... read more

Valerie D. 

on Yelp

10 months ago

I love Rosati's, I'm from Chicago, but they never get it right in AZ. The thin pizzas are always under cooked and very soft. You have to say Well Done and hope they don't burn it. I typically have to put the pizza back in the oven after ordering. 

Preston F. 

on Yelp

11 months ago

Absolutely crazy place. Please do society a favor and shut this garbage place down. Put an online order in at 4:50 got there at like 5:20, dude at the front said it's comin out the oven right now. 5:45 still no pizza dude said pizza broke in half had to make a new one. 6:30 got a pizza tookit out to my truck something told me with how that place was being ran to check it, glad I did because it was the worst looking pizza I've ever seen in my life. A crackhead bum coulda made a better looking pizza over an open barrel fire th... read more

Rod R. 

on Yelp

a year ago

Does the person who owns this Rosati's franchise even care about customer service?. Every time I order from here which is very frequently there's an issue. Today I got there early which is normal & I tried to watch for my 18 inch pizza coming out of the oven so they didn't screw it up again and somehow it got put in the Storage area waiting for the customer to pick it up. I finally went back up to the counter, I said hey my email app says it's ready and he pulls it out of the stupid storage cabinet. I have been sitting ther... read more

Gary C. 

on Yelp

a year ago

Rude customer service, basically non existent. 20 minutes for a slice with no communication. Multiple customers upset. One came in and left without ordering because the two kids running the place aren't paying attention. Where's the manager?