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Rose Lodge Care Home - Country Court

4.9

Assisted Living Facilities
Peterborough

About this business

Wellness Assisted Living Facilities

Location details

35a Church Street, Market Deeping, Peterborough, PE6 8AN, United Kingdom

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4.9101 reviews

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Helen B

5 months ago

My mother became a resident at Rose Lodge in February. The welcome we received was exemplary. Everyone from the manager to the chef and carers were so warm and friendly, It could not have been better. Since then my mother has received very good care. The activity staff really encourage her to participate in outings and events in the home which has improved her quality of life dramatically. As a family we are always made to feel so welcome and the staff are very receptive to any questions we have. It is so reassuring to know ... read more

Business response:

Thank you for your kind review of Rose Lodge Care Home. We're so glad to hear your mother is receiving the care she needs and that her quality off life has improved. Your positive feedback will be shared with the staff team. Warm regards,

Suzanne M

6 months ago

I always have a wonderful experience at this care home. The staff are exceptionally nice and friendly, creating a warm atmosphere that immediately puts you at ease. The home is impeccably clean, reflecting a commitment to maintain a comfortable environment. The presence of a multidisciplinary team ensures comprehensive care and support, making of an ideal place for anyone in need of care & support.

Business response:

Thank you for your kind review of Rose Lodge Care Home. We're delighted to hear that you always have a wonderful experience when you visit your friend and that you are put at ease by our staff team. Its also wonderful to know that you find it clean and a comfortable environment and that Rose Lodge is an ideal place for anyone who needs care and support. Your feedback will be shared with the staff team, warmest regards

H M

a year ago

A 100% 'can do' attitude from every member of staff. A real gem where, despite what must be incredibly busy behind the scenes, time, care, and kindness are given willingly to everyone - residents and visitors alike.

Business response:

Thank you for taking the time to leave your review for Rose Lodge Care Home. Your kind words and feedback will be shared with the staff team. Warmest regards.

A B

a year ago

Mum received quality and professional care from the team at Rose Lodge. She was treated with care and compassion. Mum felt part of the Rose Lodge family and saw the care home as her home. The team also looked after us as a family. I will always be appreciative that Mum was happy and found peace because of her experience.

Business response:

Thank you for taking the time to write your review for Rose Lodge Care Home. Your lovely words and positive feedback will be shared with the staff. It was our pleasure to have you and your mum as part of the Rose Lodge family and to know that she felt the same is heartwarming. Warmest regards.

Linda E

a year ago

I've always said I wouldn't send Dad to a care home, but when we couldn't cope anymore we had to. As soon as we walked into Rose Lodge, I felt so at ease. It's a lovely place and staff were great. There was a good variety of food and if you didn't want what was on the menu, they would always offer something else. I can't fault them at all. Dad was happy there.

Business response:

Thank you for taking the time to leave a review for Rose Lodge Care Home. Your kind words and feedback are appreciated and will be shared with the staff team.

Pamela H

a year ago

Our first time in Rose Lodge for respite and it was a revelation. I didn't know what to expect as it was my husband's first time. The management and staff are amazing, so kind and patient. Your catering team produce some delicious meals that would shame some hotels and restaurants, the food was hot and no soggy vegetables! Would certainly recommend it!

Business response:

Thank you for leaving a review for Rose Lodge Care Home. Your kind words and positive feedback are appreciated and we are pleased to hear that your husband's respite stay was a revelation and that you would recommend Rose Lodge. Your comments will be shared with the staff team.

Sharon S

a year ago

A clean and beautifully decorated care home with excellent food. However, its greatest asset is the staff; management and all. As a family, we have been so touched by the care and professionalism of everyone who works at Rose Lodge. They go above and beyond for residents and their families. During Mum's last days, I can't thank them enough for the care and support we were given. Nothing was ever too much.

Business response:

Thank you for taking the time to leave a review for Rose Lodge Care Home, especially at this time. Your kind words and positive feedback for the staff and the home will be shared with the staff team. Warm regards.

Carol A

a year ago

Have only good things to say about the home. My mother was there for seven years before recently passing. I have had a good relationship with all the staff who treated Mum with kindness and great love. They made her passing less stressful than it could have been.

Business response:

Thank you for taking the time to leave a review for Rose Lodge Care Home, it was our pleasure to care for your mother, she was a much-loved resident here. I will share your comments with our staff team.

Fiona D

a year ago

My mum was in the home for seven years. All the staff treated her at all times with nothing but kindness. Nothing was too much trouble for them. In the last days of her life, they made sure they supported us by bringing us tea and food. Nothing was too much trouble for them. My mum was very happy in Rose Lodge Care Home.

Business response:

Thank you so much for taking the time to leave your review, especially at this time. It was our pleasure to care for your mum and have her as part of the Rose Lodge family. Your kind words will be passed on to the staff team. Warmest regards.