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Round Rock Animal Hospital
- Veterinarians
- Round Rock, TX
About this business
Location details
1250 E McNeil Rd, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I will say the vets here are amazing. I've been coming here since the building was built. But the one star review is for the atrocious front desk help specifically the middle aged women with dirty blonde hair. She was rude and disrespectful and seriously lacked customer service skills. Especially in an industry that is so emotionally tied she made sure to make one her customers feel poor, unwanted, and disrespected. She probably saw a younger person and thought she could poor shame them publicly in front of the entire wait r... read more
To be honest, I am in shock off what happened. My dog dislocated his elbow on Wednesday, this has happened before so I had meds, and I also knew that I needed to just prevent him off moving too much while I search for a vet says we just moved here. This place hard great reviews and it's three minutes from my house so I took him there. The tech and the doctor were great. They put Leo in a splint and gave us medicine.. Again, I have experienced this before and I had an idea of what my dog needs. When I picked him up the same... read more
Really bad. It's a fine and pretty clinic if you just need meds, wellness checks, or to get your dog cremated (speaking from experience), but not if anything serious is needed. I've had two dogs that I've taken there. When you really need help, this clinic will turn you away. I understand there are emergency clinics, and my most recent situation fit somewhere in between the two. Rather than stepping in to help where they could, with me at the doorstep right at opening (meaning there was no crowd) - instead of looking at ... read more
Absolute worst experience here multiple times. Gave them the benefit of the doubt over and over again but over and over again had repeated miscommunication and poor care. Had my dog go for a regular annual appointment and get a routine blood work tested for heart worms. Vet said everything was good and 10 days later I received a phone call saying I had questions about my dog being heart worm positive and I didn't even know my dog was positive. Test results came back within 48hours but it took them 10 days to give me results.... read more
After moving from Colorado Springs to Round Rock, I brought my pup in with all his records to get some flea preventative. This was back in April. I gave a folder with his health history to the receptionist, and she proceeded to put his information into the system. When we went in to see the vet, he said Teddy was not up to date on his Distemper vaccination, and I proceeded to say yes he was. I then had to go get the papers from the receptionist and show him that it was current. He apologized and said they would update it in ... read more
Had an appointment today, called to say we would be 10 minutes late due to construction and an accident. They said we will have to reschedule me. Who is that rigid? I work by a scheduling book as well, 10 minutes is perfectly acceptable. Level of care by drs is adequate by staff is not flexible. Whether this is a staff issue or management issue, I don't know. I will find new office.
After having several animals and going to the Round Rock Animal Hospital after 20+ years the new bunch fits in there since Dr. sundeck left are horrible don't go you'll be disappointed over charged and they can care less about your animal I had an appointment today I thought was at 5:30 when I got there at 5:30 they said it was 510 even though I had to wait for her for over 1 hour our the last time I had an appointment Today they told me she couldn't see our dog who has a serious ear infection they could've cared less there... read more
We took our cat here for what ended up being an emergency since our regular vet was booked weeks in advance. They did the basics, but if we hadn't taken the advice of friends who regularly foster hospice animals, our cat would've died. The vet who worked with our cat on the first day she came tried to push for tons of testing and even suggested she would need a very expensive biopsy. Vet #1 also prescribed our cat a medication that made her nausea worse (and extended the med for 30 days, something very odd for this medicatio... read more
My puppy had to be put down 2 years ago due to distemper. If you know what that is, then you know it's a HORRIBLE disease that puppies get. It was a very awful situation. We just rescued the puppy a week prior and spent a lot of money for treatments and poured our hearts into this little baby. When his kidneys shut down and we had to put him down, it was so hard. Now 2 years later and I'm STILL getting emails, calls, and mail from this hospital telling me I need to bring my puppy in. Or happy bday to my puppy. It makes me so... read more
Frequently asked questions about Round Rock Animal Hospital
How is Round Rock Animal Hospital rated?
Round Rock Animal Hospital has a 4.7 star rating with 491 reviews.
When is Round Rock Animal Hospital open?
Round Rock Animal Hospital is closed now. It will open at 8:00 a.m.