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Round Rock Nissan
- Round Rock, TX
About this business
Location details
3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Shout out to Samantha! Super sweet and excellent customer service. I definitely will return again!
Business response:
Hi Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! We look forward to your next visit! Take care!
Vehicle went in on schedule, all work performed and tire patched all very quickly. Great job!!!
Business response:
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The customer service was outstanding. Very friendly staff. The job was done quickly and efficiently. Will definitely be coming back!
Business response:
Hello, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Received fast service today . I was also pleased to hear that they are now offering sunday service appointments
Business response:
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The service department was awfully busy. The car jockey gave me a friendly welcome and said to leave the keys in the car. I stepped inside to see if any of the five or more guys in the service desk area could assist me. Three or more were outside talking with customers at their vehicles. One fellow said it was first come first served, that advisors do check-in at the vehicle, and that I should go outside and wait by my vehicle. I went back outside as instructed. Another car pulled up. The car jockey moved that vehicle to the... read more
Business response:
Thank you for bringing this to my attention and I sincerely apologize we did not perform to our standard of exceeding your expectations during your recent visit. I would like the opportunity to make things right but will need to gather additional feedback that can help us prevent a similar instance for you and our other guests in the future. We value you as a client and want to remain your preferred choice in the market. Please contact me at your earliest convenience at 512-244-8500 or cnewman@roundrocknissan.com, for the op... read more
I have always dreaded gong to a dealership to shop for a car but this was completely different. Easy peasy with no pressure filled minutes waiting on mangers to twist my arm. I dealt with a great salesmen, Justin Chavez, and that was it. No required add on, just the advertised on line price. I'll be back the next time I need a car.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
I explained my situation and Noe took care of the rest. He called the insurance and replaced the bad tire.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.
I was very pleased with great satisfaction. The service representative was very knowledgeable about the car. They were professional, cautious, respectfull, understanding and met the needed repairs for the Nissan Altima 2013. I am great full for the services I got with appreciation. Blessings and thank you all for what you do.
Business response:
Hi Adeniji, thank you for taking the time to leave a review for us at Round Rock Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
The greeted me at the door by name. The service was excellent and I was quickly informed about the expectations and how long it would take approximately to fix. I was very happy with the overall experience.
Business response:
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about Round Rock Nissan
How is Round Rock Nissan rated?
Round Rock Nissan has a 4.5 star rating with 8,028 reviews.
When is Round Rock Nissan open?
Round Rock Nissan is closed now. It will open at 9:00 a.m.