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RTO National
About this business
RTO National is committed to the success of our dealers, customers, and communities. Using state-of-the-art technology, data, analytics, and support, we provide a suite of products and services that allow our dealers to meet the needs of customers faster and simpler. We are the industry-leading provider of Lease Purchase and Finance contracts for sheds, steel structures, and backyard products. Operating across the continental U.S., we partner with independent dealers to provide the best payment solutions for their customers.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
they don't send you nothing about your account.you think you got your building paid for after two years you want your paperwork showing that's it's paid for you waint for. at least (2or3weeks nothing so you call them they say oh you owe another year for that kinda of money I could have got two build never again or any body I know I will gladly tell them what kinda of company these people are.
Awful company to deal with. I have never seen such unprofessional people. The communication is horrible. Multiple questions that go unanswered. The most baffling question I had is why does your website not contain any balance information? When we purchased our shed we were told by the company we purchased it was a 12 month option and little did we know we got completely screwed on the entire ordeal. We were sent a payment book for 13 payments, we were under the impression that we were done based on the information that we di... read more
My experience is that RTO is a top notch lender and leader for financing these storage sheds and garages, especially in comparison to two others I'd looked at on-line. They gave me unfettered access to my garage from the application process to final payment structure. That is what I wanted and that it what they delivered!
The customer service rep I just spoke with was nasty and rude.
I have been paying on my shed for well over a year or more now. I am currently two payments behind and Stan, the account manager is not willing to work with me. I tried to pay today but with our financial situation it would not go through as has in the past. All I got was insults about the choice of my banking institution and insinuations that I was passing a "Bogus" Bank card from Stan. He seemed to really enjoy his power position in collections rather than working with their customer. I would not use them again and w... read more
I bought my shed in December 2017 the 15th to be exact I paid $1,000 down on a $4,300 shed I set up Auto draft on the 15th of December 2017 they are late taking the payment so that interns makes me late and I get phone calls from collections for the payment I do not think that is fair to the customer that accounting can't do their job I won't go back to them ever two times out of three payments I was late on account of accounting. Auto draft is auto draft automatically taken out sure funny I have the rest of my bills set up ... read more
Dale is the best!!! It was such a pleasure talking with her today, she helped me resolve my issue in a very friendly manner and made my day better literally in 5 minutes!!! Thank you.
Frequently asked questions about RTO National
How is RTO National rated?
RTO National has a 4 star rating with 1,212 reviews.
When is RTO National open?
RTO National is open now. It will close at 6:00 p.m.