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RTO National
About this business
RTO National is committed to the success of our dealers, customers, and communities. Using state-of-the-art technology, data, analytics, and support, we provide a suite of products and services that allow our dealers to meet the needs of customers faster and simpler. We are the industry-leading provider of Lease Purchase and Finance contracts for sheds, steel structures, and backyard products. Operating across the continental U.S., we partner with independent dealers to provide the best payment solutions for their customers.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedA total rip off. My shed is more then paid off from what it costed. Now they want to send me to collections because I fell on some hard times.Ive always paid but was late. Do not use RTO. You will over pay and constantly be harassed if you get behind.Asked for an early payoff price and it was the same price.
A complete rip off.. Husband bought a shed and has paid over 20 months. After his death called to get a pay off and was more than the original purchase price. It was like no payments he made over the 20 months counted.
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horrible company. horrible customer service. scam.
*FORMER EMPLOYEE REVIEW* Since it was deleted off google. I’ll post here. let me first start by saying after reading the google reviews & some of the abbreviations used in the typing.. I can honestly say 99% chance of forgeddd 5**reviews! Notice how many of the 5**reviews only left ONE REVIEW. This ONE 😂😂 RTO National aka BETTER BUILT STORAGE is terrible. My advice DO NOT SIGN THE DELIVERY RECEIPT W.O Thoroughly READING lines 1-7. DO NOT SIGN IF SOMETHING IS WRONG WITH THE SHED UNTIL ITS RESOLVED OR IT 9/10 WONT BE RESOLV... read more
Everyone they hire is rude AF. They call at 6:30 in the morning knowing that is against policy and then get mad when they are called out on their faults. I have not been able to log into my account for 2 months yet they can’t explain why. They give me all kinds of things I need to do like call in and when I call in it states my account does not exist… MAKE IT MAKE SENSE!!!
As some one who is disabled and lives on a fixed income I thought when I financed my building it was going to be great. Today is Sept 15th. Yes, I have not been able to pay Aug 16th payment until a few days ago. Well when I called and emailed Tiffany to make the payment she said she could not take one payment that she needed two payments and retrieval of my shed would continue to escalate. As of today I only owe one payment which I have. Yes I will owe another payment tomorrow and I will pay that as soon as I can. But I cont... read more
This place is a scam, they will steal all your information ask for a deposit. Then say you are not approved and keep your deposit.
we have called about issues with the shed but if it is the payment they are fast to call to collect . we have been asking for months to have some one come look at the shed cause the lock want work and the door goes back and hits the screen on the window tearing it which is bad design . I would not recommend this company my case manager acts like I have never contacted her over considers but have several occasions.
Frequently asked questions about RTO National
How is RTO National rated?
RTO National has a 4 star rating with 1,212 reviews.
When is RTO National open?
RTO National is open now. It will close at 6:00 p.m.