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Rumpke - Circleville District Office
- Waste Management Solutions
- Circleville, OH
About this business
Location details
819 Island Rd, Circleville, OH, 43113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
How many times can you miss someone's garbage within a year? Bet Rumpke can answer that question! How about hiring some real employees instead of these lazy no good bums that can't seem to do their job right. Where is my new can I was promised 3 months ago? You are a ******* joke
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please contact our customer care team at **************. We look forward to ensuring your satisfaction. Thank you.
My garbage wasn't picked up for 3 weeks and I was told "policy" says no credit is allowed unless reported right away... I tried to explain I work long hours and couldn't call through out the day and I was told I should have sent an email... There are no other garbage services in my area so I don't have a choice with who to go with but if I did it would not be Rumpke!
Business response:
***, your review is very concerning to us. We would appreciate it if you would contact our customer care team at **************. Please include additional detail about your experience, as well as your full service address. Thank you.
I've had Rumpke household trash and recycling service for several years since they bought out the good company I had been using. I just received a 34.7% price increase with no prior notification. Just trying to slide it past me on auto-bill. It's a pretty sleazy way to do business. I will add that after shopping around, I found another company charging 37% less than Rumpke. Another unrelated issue: their trucks leak excessive amounts of hydraulic oil onto the streets.
Business response:
***, your review is very concerning to us. We would appreciate it if you would contact our customer care team at **************. Please include additional detail about your experience, as well as your full service address. Thank you.
Their service is beyond picky. You schedule to have things picked up and if it isnt exactly how they would like it they just refuse to pick it up. They dont inform you how it needs to be done. Terrible service from a company that overcharges and doesnt provide a good enough service for that charge. Wish there was another option. They dont do their job and we still pay for it. How does that make any sense?
Business response:
****** we apologize for your experience and would like to look into this matter. Please contact our customer care team at **************. We look forward to promptly addressing your concerns. Thank you.
We have our own recycle container we buy o* ******** marketplace so we start using a lot of recycle materials they are not take it because they told us we have to buy from them we thought they support & encouraging Peoples but they are not. They just need to make money out of that. If not, they don’t want take it and recycle it. That’s what they told us where we learn the to recycle helping environment our kids they learn from school they push us to start recycling. We throw way two ,three big container with everything recyc... read more
Business response:
Yared, we apologize for your experience and would like to look into this matter. Please contact our customer care team at **************. We look forward to promptly addressing your concerns. Thank you.
****** * provided us with superb service for many years....sold out to Rumpke......couldn't do 3 pickups a week....can't even manage 2 during the holidays. This is a golden opportunity for competition, but ********won't service this area and ***** *******y Sanitation is --- well a very poor and expensive choice. Some other service needs to compete in this area. We are more than willing to be their customer. I have relatives in southern Ohio that likewise wish there were other competitors in the market
Business response:
*****, we apologize for your experience and would like to look into this matter. Please send an email (detailing the situation and listing your full service address) to ************************************** We look forward to promptly addressing your concerns. Thank you.
I have Rumpke commercial service at my business. It is the worst trash service I have ever had, and is also more expensive than their competitors. We were closed on July 4th, which happened to be our pickup day. Our lot is gated so the gates were closed that day. When no one came to pick up on July 5 I called and was told that commercial service isn't delayed on holidays, even though the only holiday schedule on the website showed that it was delayed, and we were not picked up because the gate was closed. I was told they wou... read more
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please contact our customer care team at **************. We look forward to ensuring your satisfaction. Thank you.
Picked up garbage and recycling on 12/29/23 in ************in Maineville. Every 20-30 feet along my street they drop circles of crushed glass. Called Customer Service and they didn’t do a ******thing. I hope no animal cuts their paw or anyone gets a flat. Shame on you Rumpke!
Business response:
*****, we apologize for your experience. Customer service and safety are core tenets of our business, but we appear to have dropped the ball in this particular instance and we would like to look into the matter. Please send an email (detailing your concerns and listing your full service address) to *********************. Thank you.
I'm giving 2 stars because the customer service lady is so nice. I moved in here about 4 months ago and this is the second time our trash wasn't picked up and we had to call. As it turns out from the rude note we were left this second time we were using the rumpke waste and recycling can for our trash but it is a recycling can apparently. Our bad for assuming the large can we were left from the previous owners was for trash.
Business response:
*****, thank you for sharing your feedback about Rumpke Waste & Recycling. We appreciate your kind words about our customer service representative and apologize for the inconvenience regarding the confusion with your waste and recycling can.We understand the frustration of missed pickups and the misunderstanding with the can usage. To improve our service, we encourage customers to reach out with any questions or concerns. Our team is committed to addressing such issues, and we appreciate your patience and understanding. If y... read more
Frequently asked questions about Rumpke - Circleville District Office
How is Rumpke - Circleville District Office rated?
Rumpke - Circleville District Office has a 3.7 star rating with 1,071 reviews.
When is Rumpke - Circleville District Office open?
Rumpke - Circleville District Office is closed now. It will open tomorrow at 8:00 a.m.