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Rumpke Waste & Recycling
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is ridiculous. Our dumpster hasnt been dumped for the second week now. Its completely full and I cant dump my trash. This is unacceptable. Every single day we have called and been told we will pick it up the next day. Today I watched the dump truck pass my farm, flagged him down and he said he was doing the one side and would come up and do the next side. Never came back. So whats the deal? Im paying for a service you arent providing. Weve already spoken to multiple people on the phone and costumer service. Im starting ... read more
Rumpke is not a responsible or responsive organization. They failed to pick up my trash bins containing broken branches from a fallen tree limb. They left no explanation. When I called Rumpke customer service, I was told that the driver complained that the branches in the bins were too long. That had never been a problem with Waste Management, our city's previous waste hauler. I was told that if I cut the branches down, they would be picked up with the trash "as a courtesy". I did so, but Rumpke again failed to pick up the b... read more
the service is very unreliable they pick anytime 5AM thru 5PM we are on a state rt. in a rural area lot of wild animals to get into the trash and a lot of fast move traffic. I called when we saw that the neighbor directly across the Street Called them 2 times June 30th, and again on July 3rd they wanted us to leave trash out by the road all holiday weekend. we were bringing the trash in at night and putting it back out in the morning. Did this for 5 days over the holiday week. the truck showed up this morning before we had a... read more
I wouldnt even give them the one star but what choice do I have. These overpaid lazy people operate a claw to pick up a trash can and proceed to put it down right in front of someones driveway so they cannot pull their car in after coming home from a long days work. *** was notorious for the same thing and this just proves that my city got what they paid for when they switched over to these losers. Hire some people with some work ethic that will actually do what they are supposed to since you are overpaying the worthless one... read more
Terrible customer service. Negative attitude right from the start. Stopped setting trash out after March. Kept sending me a bill, finally canceled via email in early June, but they pro rated the bill and I had to pay for 2 months of service that I didn't benefit from. Wouldn't listen to my concerns. Very argumentative. Need to get better customer service people. Need different trash service, they are terrible.
Rumpke is HORRIBLE! We pay for trash service and they charge extra for every little thing just to be abused by their customer service. The workers are LAZY and will not do their jobs. Many times, I have gone to pick up the can to find it's not actually empty. Last week, I found a permanent sticky note stuck to the can lid with a snarky note, DO NOT PUT THE CAN OUT WITH THE HANDLE FACING THE WRONG WAY. Well, I am disabled and can only pull the can across the gravel, I cannot turn it around; it is physically impossible for me ... read more
RUMPKE'S PRICING IS OUTRAGEOUS. We live in *******Township, and they were charging us $132.00 every quarter. We switch and are paying nearly half that now from another company. They charge ridiculous fees. We had our can 10 feet from the curb, and the driver won't even stop unless its sitting at the edge or in the road. LAZY! We've had Rumpke since it was called LAND MARK, and LAND MARK was awesome - but when RUMPKE took over, the service declined and the prices kept going up. It should NOT take and average of $10 a week to ... read more
Customer service is a joke here. They treat everyone like they have a Monopoly. $10.00 more a month than other trash service in the area? Taking my business and the whole neighborhood elsewhere
Two of my own personal trash can lids have been picked up as trash.
Frequently asked questions about Rumpke Waste & Recycling
How is Rumpke Waste & Recycling rated?
Rumpke Waste & Recycling has a 4.1 star rating with 1,925 reviews.
When is Rumpke Waste & Recycling open?
Rumpke Waste & Recycling is closed now. It will open on Monday at 8:00 a.m.