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Rumpke Waste & Recycling
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is a joke! I've called MULTIPLE times over this past year because the lazy ass employees don't do their job correctly by picking up BOTH trash and recycling! My block has their recycling sitting out since Tues night. I've called multiple times since weds. We get fined for keeping our cans out longer than 24 hours in Parma Ohio. You will be paying ALL of our fines if we get cited! I'm also contacting corporate. This is ridiculous!
This company is a joke! I've called MULTIPLE times over this past year because the lazy ass employees don't do their job correctly by picking up BOTH trash and recycling! My block has their recycling sitting out since Tues night. I've called multiple times since weds. We get fined for keeping our cans out longer than 24 hours in Parma Ohio. You will be paying ALL of our fines if we get cited! I'm also contacting corporate. This is ridiculous!
This company is a joke! I've called MULTIPLE times over this past year because the lazy ass employees don't do their job correctly by picking up BOTH trash and recycling! My block has their recycling sitting out since Tues night. I've called multiple times since weds. We get fined for keeping our cans out longer than 24 hours in Parma Ohio. You will be paying ALL of our fines if we get cited! I'm also contacting corporate. This is ridiculous!
Every week I have to call Rumpke to advise that either my trash or my recycle has not been picked up. They continue to apologize weekly and say they will look into it and let me know that the route supervisor will ensure going forward they are picked up weekly. Again today after 2 calls over 40 minutes on the phone they have still not been emptied. I'm not comfortable giving them even 1 star as the customer experience is terrible and level of service is non-existent. I have no other bins to put my trash in and it is becoming... read more
I can't give a rating lower that one star. Terrible terrible customer service. Two weeks in a row missed my ***** ******OH *****residential trash pickup. I called and she sat there arguing with me that it's my fault ... they may have come at 7 am, they always have come in in the afternoon !!! She said they have the right to change the schedule in this case to allow the workers to avoid the extreme heat in the late morning early afternoon. Ok, so why not tell the customers e.g., email or text that the pickup is significantly ... read more
Payment Dept. The company has told me and some of my friends that we do not have funds in our credit/debit cards when we do. We like to pay a year in advance not to have to deal with them because they have no local offices in which to pay or contact. They continue to do this to put you a month in arrears. They've refused credit/debit cards they say they take by telling us there is not enough to pay the bill, then we try to pay directly from the bank and they say we don't have enough numbers in our router number. So how are y... read more
If I could give 0 stars, I would!This place is a JOKE!!! They leave trash everywhere, throw your cans into the road, refuse to pick up EMPTY BOXES that can be mashed in their compactor....They're flat out LAZY!!! Their customer service *****!Why they're in a customer SERVICE role, is beyond me! They don't care one bit to service anyone!!! They are worthless!!!
Worst trash company ever, they always raising there rates, currently $150 for 3 months, half time they dont pick up our trash, have to call in and complain, its a on going issue, if they drop stuff it will sit till uou get home.... if cats dont tear it up! Save ur money this trash comoany is trash
First we never know when out trash man will show up sometimes its in the morning sometimes in the afternoon sometimes not at all and then when you go 2 weeks with no service and your trash can lid sticks up 1 inch over then they wont pick it up again then if you call to complain the driver wont stop the next trip so then you go 3 weeks with no service and still get billed for the service absolutely the worst company ever This is meant for the Dayton Ohio Branch which I will be canceling on going to Waste management
Frequently asked questions about Rumpke Waste & Recycling
How is Rumpke Waste & Recycling rated?
Rumpke Waste & Recycling has a 4.1 star rating with 1,925 reviews.
When is Rumpke Waste & Recycling open?
Rumpke Waste & Recycling is closed now. It will open on Monday at 8:00 a.m.