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Rumpke Waste & Recycling
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst service ever, miss our whole street won't pick up trash on side of road and if our lid does not close all the way they won't touch it and we have to pay for them to come pick up extra bags because they missed it. Customer was completely rude and pretty much had no care about what they didn't do.
Picked up what they wanted - two of eight times without me calling. Terrible.
Horrible pick up service. Horrible management. We are constantly being skipped. We have multiple times since signing onto their service. We have just canceled but unfortunately there is no other option in my area. I would give 0 stars if I could.
Our city contracts rumpke for trash and recyclables collection. They are always lae, sometimes skipping pickup altogether. They have destroyed our waste receptacles, and sometimes do not pick up all that is set out, saying it's too heavy or not wrapped correctly. They do not pick up these items because drivers are lazy.
Rumpke purchased my trash company that has not missed a pickup date in years! Rumpke has horrible customer service, especially when they missed 2 weeks in a row. My pickup day has been Friday at 3:30 AM for years, you could set your watch to that time. Rumpke supposedly sent a letter that my date had changed, which was never received, apparently several others on my road had not received said letter. Customer services fix for their lackluster operating procedures was to for me to find new service they did not need myself as ... read more
Rumpke provided dumpster services to our farm near Connersville, IN. The drivers stopped picking up the refuse in 2019, but Rumpke continued to bill us for several months, even after we phoned and wrote several times. Then they charged us for breaking the contract, even though they had stopped providing services. This company is unresponsive, unethical, and outrageous.
On 4/29/21, I called Rumpke at (800) 828-**** and asked them to assist me with a couple of items. The first was to start and stop service from the old residence to the new one. The second was to ask them for a replacement can that their truck/driver damaged while servicing (picking up garbage) my residence. The can that was damaged is a Rumpke can that I purchased from them in 2003. The damaged can was actually a better can than the one they give customers today. The female supervisor I spoke with told me that since I purcha... read more
Horrible customer service. Quotes for dumpsters are a joke. Liars and thieves
I have reached out to Rumpke with multiple phone call and multiple emails tasking that pick up my Green Recycling Can. Each time I am being told that after my initial call to leave it at the end of the driveway and that it will be picked up within 48 hours. It has been over 10 days and the can is still sitting at the end of the driveway irritating neighbors and myself. I express my concerns with Rumpke and again was told leave the can there and they will get it picked up. There word and customer service is out the window and... read more
Frequently asked questions about Rumpke Waste & Recycling
How is Rumpke Waste & Recycling rated?
Rumpke Waste & Recycling has a 4 star rating with 1,831 reviews.
When is Rumpke Waste & Recycling open?
Rumpke Waste & Recycling is closed now. It will open on Monday at 8:00 a.m.