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Rumpke Waste & Recycling
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been with rumple for years now and problems have always gotten solved or taken care of until now. I put my trash out on a Tuesday night for pick up Wednesday morning. My trash can was shut and not even full and there was no trash sitting on or around it. It was missed that Monday so I decided to wait a day and see if they just didn’t get to our area. The next day it still wasn’t picked up. So I called and spoke with customer service she said I had to call within 24 hours of missed pick up. I wasn’t aware of this policy ... read more
I've never had a trash company stress me out so much my trash has been on the curb for a week and each day I was on the phone with them having them tell me they're going to pick it up. For the past eight weeks consecutively I've had to call them and babysit because they won't pick up my trash and then they still take days after that. I've made multiple requests to speak to a supervisor and have yet to receive a call after weeks of asking. I'm not sure if these people have a personal problem with me but once they do they are ... read more
This has got to be one of the worst trash collection companies out here. Shut my service off after calling them multiple times letting them know I havent received a bill. They blame it on the postal service but I get all my other bills. How do you not resolve a billing problem Rumpke?They leave my neighborhood looking awful every time theyre out here, Ive seen him throw the cans back into the yards as well as letting trash scatter across the road and leave it there. I wish there were other options for trash collection unfort... read more
Would give a zero if I could. They miss my trash more than they actually pick it up and each time I'm told to just leave it out...they don't pick it up until the next trash cycle!!!!
Been a customer of Rumpke for over 50 years, but my recent experience with Rumpke has left me feeling as a victim of crime. Driver picked up several cans and threw my personal garbage can into the truck, crushed it, and drove away. After calling Rumpke they quickly called out that they are "not responsible" for personal garbage cans. Leaving them exempted from any responsibility for destruction and theft. How can someone take (theft) anyone's garbage can and claim they are not responsible? This was no cheap can, it heavy dut... read more
They are the worst! If I could give them a zero I would!
If I could rate them a 0 I would. Promises to pick up garbage by hand for over a month (this was after required letter was obtained from doctor requesting service accommodation for a disabled individual) never done. Several emails and phone calls. No resolution. Garbage had to be disposed of by another family member. A supervisor called and apologized profusely telling me they would follow up and never did. Discrimination against the disabled.
We followed every rule Rumpke had to accommodate a disabled individual with trash collection. The company refused to comply and follow their own policy even after multiple emails, phone calls, and photographs. Could not get garbage collected even with account being prepaid. Route driver and supervisor are discriminating against those with disabilities. ***
Horrible service!!I work for a Hospital and we never get our garbage picked up on time causing major issues.I wish we could share images
Frequently asked questions about Rumpke Waste & Recycling
How is Rumpke Waste & Recycling rated?
Rumpke Waste & Recycling has a 4 star rating with 1,831 reviews.
When is Rumpke Waste & Recycling open?
Rumpke Waste & Recycling is closed now. It will open on Monday at 8:00 a.m.