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Rumpke Waste & Recycling
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a loyal customer, for many years, only to receive extremely unprofessional service. My trash is constantly being missed on the trash pickup route, even when the roads are completely passable. I have called multiple times, and left multiple messages, but none of the calls have ever been returned. Currently, my trash has been missed for two weeks in a row, with two weeks + bags of trash piled in front of my house. I have never been late on, or missed any payments. Just this past Friday I was speaking with a supervi... read more
DO NOT USE THIS SERVICE. We had Rumpke for over 47 years. This past year their drivers have thrown my trash cans halfway into my yards and Rumpke does not pick up all my trash, which is against their slogan, which makes it false advertising. We cancelled our contract. They state on their website that they will pick up there dumpster in within 10 days. Today is the 11th day and they still haven't picked it up. I'm tired of giving them free advertising so I moved it away from the curb and told them where they can pick it up. I... read more
I get residential trash pickup weekly. Actually I only get trash pickup about 3 out of 4 weeks !!! Rumple is terrible about picking my home up weekly ! BTW , I prepay a year in advance so there is absolutely no issue with bill payment . I have the 1 year prepayment for years . Rumple is absolutely terribly unreliable . Very poorly run company, I wish they had some competition,I’d Switch service immediately ! Use Rumple at your own risk !!!!!!
We have lived in our house since 2013. Our garbarge service has always been with Bestway. A rumpke can was abandonded by rumpke and previous owner in 2013. In Dec 2021 we receive a bill for service with rumpke!!!! Their driver Eden sees the can (which was left 8 yrs ago) on the curb and initiates service without our knowledge and we start receiving a bill even though they had never picked up garbage at our address!!!!!!!!!!! We call and they want us to PROVE that we don't have service with them!!!!!!! Even though we never se... read more
This is the worst trash company I have ever had. I was not given a choice but Mid State Waste sold off some of their business to Rumpke. What a bad move. My trash has been sitting at the edge of the road for three days and no pick up. There are people that live on the same road who have had their trash picked up, no logical reason for this. I tried Rumpke a few years ago and their service was horrible then. They do not pick up on the day that it is scheduled. Awful service and would not recommend them to anyone.
********************* container had been continuously moved from spot until it was app.4 ft from position( which puts it to my driveway) .Left a sign to please move back ( with marking and a thank you attached). Instead was moved further into my drive. Called and asked specifically to relocate( did not say anything mean). Driver returned that day and when I saw him out went to explain.his reaction was not to acknowledge me , was VERY rude( as I had done something wrong) to the point I left the area and hoped for the best.
Customer service is complete garbage. (No pun intended) Driver missed my house last week. They were suppose to return to pick up within 24-48 hours since they missed. They never returned. I called daily and got the same story. Then trash pick up day came around again. 2 reps told me to set out any extra bags I had and since they missed last week they would pick up the cans and the extra bags. They did not. When I called customer service about it again today they said there was nothing they could do that they don’t pick up ex... read more
I have a questioned Rumpke about their pricing with no satisfactory answer. I am single senior with one bag of garbage a week how can they justify charging me the same as a family of four or six. How can they justify charging someone that lives within a mile cheaper than me. There is no answer they have given me that justifies this. The only thing they say is different counties pay different amounts but I live in the same county as the people that are playing less than me. Their answer on the pricing is it is what it is they... read more
Missed trash pick up. Called company to let them know. Was told they would send driver out but they never did. Called in to inform that no one had come out. Was put on hold for 12 minute then they hung up. Tried calling back and was transferred to different location. Poor customer service
Frequently asked questions about Rumpke Waste & Recycling
How is Rumpke Waste & Recycling rated?
Rumpke Waste & Recycling has a 4 star rating with 1,831 reviews.
When is Rumpke Waste & Recycling open?
Rumpke Waste & Recycling is closed now. It will open on Monday at 8:00 a.m.