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Sacajawea Veterinary Hospital
- Federal Way, WA
About this business
Location details
1616 South West Dash Point Road, Federal Way, WA, 98023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
If I could give 0 stars I would. Do not go here, they just want your money. Highly unprofessional staff that always give mixed messages. My pet needed a renew in prescription and they told me that he needed a weight check, and we asked twice if that was necessary when his weight haven't changed. They kept saying yes. So then we finally schedule the weight check, and now they are saying he needs an exam for them to prescribe medications. What?! Like you already prescribe it before. Even if that was necessary, why didn't you ... read more
We've brought our dog here before, so when we had an accidental puppy litter I wanted to bring them back here because our first visit had gone ok and I didn't want to just take new puppies to a walk in clinic, etc. It had been a little annoying having to buy so much meds at once considering there are cheaper places to get them but whatevs. They told us they'd need a deposit, so I called this weekend to get an estimate. Basic puppy shots and deworming. The estimate they sent didn't have anything on it about dewormer and it lo... read more
I moved to Federal Way and needed vet care for my senior cat in June of 2021. I needed to find a vet close to my house, as I knew she would need more visits as she aged. No one was taking new patients, but I was able to get her into this clinic, which I did appreciate. I took my cat to this clinic 12 times, and met with or spoke to four vets. From the beginning, I said I wanted to keep her comfortable as she declined. As her health deteriorated I found it odd that no vet ever recommended I bring her in for regular subcutaneo... read more
Two stars because the front desk staff is always so nice. Otherwise--unimpressed with the requirement to order medications through the online pharmacy. We have frequent mail theft in our neighborhood. I've mentioned it before (sheepishly, as I don't like to cause a hassle), and was assured it was okay. Then one of the vets had an issue with it and called me personally. I explained the mail theft thing again. Now today an item is back-ordered and I simply have to go through the online pharmacy...which charges $7 for shipping... read more
Very disappointed in the staff. I have been there 3 times. There is no care given here just assembly line care. If you want rushed in and out with no care. Pick this place. If you want decent care where ppl actually care about your animals pick somewhere else.. Do not call them with anything urgent. They don't care.
Terrible vets office. All they want is money, its like they try every option to make you pay until they get to their actual thing that will help your animal. Do not recomen.
No, no, no. Excessive charges. $19 to show me how to clean my dog's ear? All kinds of tests when 1 was sufficient? My first visit was over a grand! Plus, the doctor (Lee) I spoke to couldn't explain things when I asked questions. She didn't even look at my dog's file. I had to point out things to her. Why am I telling her to do her job?? I also asked asked about my dog's teeth, she said it was fine. Then I show her a picture of one of his gray tooth, and she said oh yeah that's bad. Well why give an assessment that it's fin... read more
SCAMMERS! If you're desperate to help your pet these people will take advantage of you and charge or overcharge you for services your pet doesn't need.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
UPDATED REVIEW 3/28/2021: My first visit to Sacajawea was wonderful in 2019. I wrote a glowing review after our initial visit in late 2019 (my doggo caught giardia and the doctor was incredibly thorough and informative!) I ADORE the vets there and everyone in the office is very nice. But as they're updating their processes, and as I've now visited them several times, cracks are beginning to appear. 1. The intake form process is a hassle: It feels redundant and inefficient. It's frustrating to complete an intake form onl... read more
Business response:
Thank you for your generous feedback, Tina! Our team looks forward to seeing you and your pet again soon. Previous Response 1/30/2020 Thank you for your kind review, Tina! We think Dr. Rooker is phenomenal too and we are all looking forward to your next visit with Ozzie! Sincerely, the Team at Sacajawea Healthcare for Pets
Frequently asked questions about Sacajawea Veterinary Hospital
How is Sacajawea Veterinary Hospital rated?
Sacajawea Veterinary Hospital has a 4.4 star rating with 947 reviews.
When is Sacajawea Veterinary Hospital open?
Sacajawea Veterinary Hospital is closed now. It will open at 7:30 a.m.