Sacajawea Veterinary Hospital's cover image
Claimed

This profile has been claimed by the business owner or representative.

Sacajawea Veterinary Hospital

4.4
  • Federal Way, WA

About this business

Welcome to Sacajawea Healthcare for Pets Sacajawea Healthcare for Pets is a full-service small animal veterinary hospital providing comprehensive medical, surgical and dental care. We have served the Federal Way community for 30 years and we have been voted "Best Veterinary Clinic in Federal Way" for the past four years. Sacajawea Healthcare for Pets provides a broad spectrum of diagnostic procedures through in-clinic blood and urine testing, the use of external laboratories, and state-of-the-art x-ray and ultrasound imagi... read more

Location details

1616 South West Dash Point Road, Federal Way, WA, 98023, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
4.4845 reviews
Select a rating
Stephanie ..'s profile image
Stephanie .. 
rating
4 years ago

SCAMMERS! If you're desperate to help your pet these people will take advantage of you and charge or overcharge you for services your pet doesn't need. 

Tina T.'s profile image
Tina T. 
rating
4 years ago

UPDATED REVIEW 3/28/2021: My first visit to Sacajawea was wonderful in 2019. I wrote a glowing review after our initial visit in late 2019 (my doggo caught giardia and the doctor was incredibly thorough and informative!) I ADORE the vets there and everyone in the office is very nice. But as they're updating their processes, and as I've now visited them several times, cracks are beginning to appear. 1. The intake form process is a hassle: It feels redundant and inefficient. It's frustrating to complete an intake form onl... read more

Heather E.'s profile image
Heather E. 
rating
4 years ago

My cat had an appointment for vaccines. I have a baby so they offered to let me drop her off. I mentioned to them she had been puking. They proceeded to take her, then call me to tell me that a) they were going to charge for the visit plus a few for drop off (no mention of the fee before) and b) they were not going to do anything beyond the exam. Long story short, a complete waste of my time and money. Had it been mentioned earlier that they would not give her the vaccines, I would have monitored her. I can understand some ... read more

Maria S.'s profile image
Maria S. 
rating
4 years ago

Dr. Mason diagnose my dog with severe anxiety disorder and suggested I take dog to behavioral specialist at charge $400 an hour in Portland Oregon for a virtual service. We decided to put my dog on prescription medication for two weeks but it made the dog health worse when she's only two months old at the time. I notice after I received services on the detail bill I was getting charged for items that was not even discussed with me on the phone prior at the intake or during the phone conversation after the appointment. I was ... read more

Leeann Y.'s profile image
Leeann Y. 
rating
4 years ago

Word for word what I wrote to their office when they asked for my feedback via text and email: "Your website offers booking appointments online. We did this as new clients who were recommended by current client of yours. A few days or a week later we got a call saying scheduling errors occurred and we had to call to reschedule a different day, fine. Things happen, I get it. We called and rescheduled for the following week, no big deal. Got to the appointment and found out the visit was with a different vet. No big deal, ag... read more

Sarah S.'s profile image
Sarah S. 
rating
4 years ago

Hot mess vet, will not properly care for your animals! Scheduled an appointment to bring my cat in who is sick and had originally scheduled for 8 am. Got a call a couple of days before from them asking to change to 11:40 instead and I agreed. Got to the building and called them to let them know I was here (covid times, can't go in the building which is expected), confirmed I was at the right location even though there were signs on the window, the receptionist agreed I was. I had asked "even though there are signs on the win... read more

Alicia G.'s profile image
Alicia G. 
rating
5 years ago

A while back I took my little doggie to Sacajawea Vet, Dr. Mason saw him and said he had a strain and guessed it was his neck. That night my doggie was in pain and I touched his back gently because he was crying and he threw out a bark that told me he was in pain! He did not sleep that night so the next morning I called in to let them know I did not have the meds I thought I had from the last appointment. The young receptionist said he would have the meds ready the next day!! I said No, he needs them today, my doggie is i... read more

Maddy M.'s profile image
Maddy M. 
rating
5 years ago

In late May of 2019 I came to get my dog neutered. We had been bringing him here since January and had not had any issues up to this point. When we came to pick our puppy up after his surgery, the workers got him and sent us on our way quickly. On the way home our dog seemed to be in a lot of pain, but we figured this was because of his surgery. When we arrived back home we realized there was a bandage on his leg. My boyfriend wanted to take it off, but decided to call the vet first to make sure that was okay. When he called... read more

L S.'s profile image
L S. 
rating
6 years ago

Let me make this clear. I DID NOT FOLLOW YOUR ADVICE. DO NOT TRY AND TAKE ANY CREDIT FOR HER RECOVERY. Summer Vet will always be my first choice over you. I only called you because I truly believed she was dying. If you are not equipped for emergencies, and why wouldn't you be, you could have stabilized her and sent us on our way. Bottom line is, even as I was SOBBING on the line with you, you wouldn't help my baby. End of story. 

Frequently asked questions about Sacajawea Veterinary Hospital

How is Sacajawea Veterinary Hospital rated?

Sacajawea Veterinary Hospital has a 4.4 star rating with 845 reviews. 

When is Sacajawea Veterinary Hospital open?

Sacajawea Veterinary Hospital is closed now. It will open tomorrow at 8:30 a.m.