This profile has been claimed by the business owner or representative.
Sacajawea Veterinary Hospital
- Federal Way, WA
About this business
Location details
1616 South West Dash Point Road, Federal Way, WA, 98023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
If there were zero stars, I would give it zero stars. We were 8 minutes late for our visit after we drove 45 minutes. This was merely for a annual check up and I was worried that my dog has something going on with her ears. We got turned away because we were past the five minute mark. And they would not allow us in. They also bombard you with emails and texts messages that sound very salesy to try to get to spend more money not to help your pet. I would highly advise never using this place for your furry family members. It's... read more
Business response:
Hello Traci! We are empathetic to the situation that occurred on 3/6 and understand how frustrating that must have been. Providing the highest level of care possible to each of our patients has always been and will remain our top priority -- including Brooklyn. Due to the schedule being full on 3/6, if we were to start Brooklyn's appointment when you arrived, it could have compromised the level of care we were able to provide Brooklyn and/or the following appointments as time got limited. I am so glad we were able to ch... read more
This is the first time that I'm having to leave a bad review on anybody's services but unfortunately I have to today. My pet was experiencing a pretty severe urinary tract infection first doctor advise antibiotics a five day course which typically should work after the first course it did not work so I brought him back to run some more tests First red flag where this doctor was walked in and told me that she googled what could be going on with him and then slapped a $1600 bill in my face based off of what she googled could b... read more
They didnt pick up on my cats heart murmur, nor the fact that she only had 1 developed kidney. They claim to have had a 3rd party do a full review of her case in 1 day! You people cant be explained. What the hell is wrong with you? Dr Virgin should NOT be allowed to work as a vet in this state, ot any other for that matter.
These guys are liars and cheaters. Took my money and never delivered an international health certificate. Here is what happened: They were supposed to provide with an international health certificate for a traveling dog. They took on Sep4.2022 a deposit of $75 and they mentioned in an email that it will cost $55 for the international health certiticate plus $32 for each vaccination. We decide for an appointment on Oct24,2002 to bring my dog, they will do couple shots and they will start the paper work to send to USDA for end... read more
I used to love the vet I worked with but the practice's policies are not fair to the pets or their parents. The other vets at the practice were not worth the time or money. They put me on a "Paw Plan" which locks you into working with them. However, they do not make allowances for the fact that older pets (or any pet in certain circumstances) cannot wait weeks to see a vet. If they cannot see you they expect you to go somewhere else at full price even while paying them monthly for the "loyalty" program. Even more dist... read more
Our Cat was stolen. The microchip was scanned there and they gave the cat back to the potential cat theif. They Should have at least given the cat to the humane society to ensure we would get her back.
Vet misdiagnosed my dogs, talked down to me for questioning her opinion in the slightest and disregarded everything i said that would have helped her come to the right conclusion. Their pet care plans are a rip off and after $400 between both dogs, they both still have the same exact issue. Was able to research on my own what it was and bought the product i needed online, dogs are good now. No thanks to the veterinarian here. If i needed someone to condescend to me and treat me like an uneducated peasant for money next time ... read more
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
They're too much in to making money, not the service provided, after paying for service provided and pay them still charged with unknown fee and send us to collections, that still need to adjust on credit reports.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
My chocolate lab developed a serious ear infection overnight and brought him to Sacajawea Hospital at 1230 pm, urgent situation. No one was in waiting room and I was told because I had not been there before they would not accept him. I pressed them for an alternative and was uncaringly told to go to somewhere by the mall. I will not return or refer them to anyone.
Frequently asked questions about Sacajawea Veterinary Hospital
How is Sacajawea Veterinary Hospital rated?
Sacajawea Veterinary Hospital has a 4.4 star rating with 947 reviews.
When is Sacajawea Veterinary Hospital open?
Sacajawea Veterinary Hospital is closed now. It will open at 7:30 a.m.