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1407 White Horse Rd, Voorhees Township, NJ, 08043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 9:00 p.m. | |
| Sat | 12:00 p.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I was never at the winery before and thought it would be a nice way to celebrate my husband and I's wedding anniversary. The weather started getting warmer so I thought we could sit outside and have a nice meal and wine. When I went to make the reservation there were multiple options for sitting outside with no descriptions. I chose garden because it sounded romantic rather than the patio. Our reservation was for 5:30 pm and when we arrived it was pretty hot and very sunny. The hostess acknowledged our anniversary (I pu... read more
Business response:
Thank you for taking the time to share your experience with us. We are truly sorry that your anniversary celebration did not feel special, welcomed, or enjoyable as it should have. We appreciate your feedback regarding the outdoor seating options and understand how frustrating it must have been to arrive expecting a comfortable outdoor experience only to discover that the available seating did not meet your expectations. We also regret that our communication regarding seating availability and the interactions with our host ... read more
Too loud too expensive to small a menu. Spent my birthday so disappointed ended up barely able to speak to each other. Ended up ordering small plates since the entre menu was so limited. The wine wasn't very good not much of a taste in both flights. Once was more than enough. One time too many!!!!
I always feel conflicted by writing negative reviews; however, we had such a terrible experience celebrating my birthday yesterday at Saddlehill Winery in Voorhees, and with the subsequent response from management, I felt compelled to caution against going with a large party, or frankly at all. I have been once with friends which was also a bumpy experience, but then went with my husband for our anniversary and had a lovely time. As such he chose Saddlehill for my birthday dinner. Full transparency we were a party of 11 who ... read more
Bad customer service-actually no customer service. Sat outside and waited a long time for a waiter/waitress. No one came so we asked to be seated someplace else. Was very disorganized all around and we wound up leaving before we even ordered. Nothing seemed to mesh here and a Very frustrating experience for something that we had looked forward to doing. I also watched several waiters not know what table to deliver food to and then just guessing. The blasting music was a complate turnoff as well.
Service is lack luster. I would not go back again. 2nd time there and service was terrible each time. With a party of 6 and we sat with 20+ wine glasses and dirty plates on our table for an extended period of time. Had to ask at least twice to have them cleared. Venue is beautiful but service is awful.
Do not waste your time or self respect by giving this location your business. Over the weekend, my family and I stopped at the winery. Giving credit where credit is due, we were a large party and they were able to "accommodate" our large size. However, what followed was blatant disrespect, barring all lines of decent humanity. Our party included small kids and elderly. We were sat outside on a hot day, which is perfectly fine. However, our umbrellas were taken down eliminating our shade on a hot day while all others in at... read more
We were visiting from CA and went to this winery as a family. We did not make a reservation but found an open table and decided to sit there and were told it was ok to use that table. The staff was very rude and had the worst customer service. We were waiting to place an order and the rude guy came and started to close the umbrella under which our mom and other members were sitting. He said it was windy and he has to close the umbrella. we questioned because he did not close the umbrella's of other customers. He then started... read more
Being an avid winery go-er, this was the worst experience of going to a winery that I had ever had. I truely cannot believe the blatant disrespect that this winery has for potential clients. Upon arriving to the winery, we notified them that we had a party of 25. They limited us to 1 picnic table but seated us and continually repeated they had 600 people coming in throughout the day. The lack of communication and organization was evident. If they were concerned about this, why would you still be open to walk-ins. The sta... read more
Business response:
Hi Amber, We're truly sorry to hear that your experience didn't meet your expectations, and we appreciate you taking the time to share your feedback. We were quite surprised to read your comments. While we understand your disappointment about the seating arrangements for your party of 25 without a prior reservation, which is challenging to accommodate, particularly on busier days without notice to make sure we have amble staff. We feel it is unfair to judge our overall service and atmosphere solely on this aspect. We do ou... read more
Arived around 5:50 on a Sunday, and was told that the last seating was at 5 PM. We went to the bar for a drink (standing only) and told it was last call. We left. The hostess seemed annoyed that we came in. WHY?
Saddlehill Winery & Farmhouse Kitchen has a 4.5 star rating with 1,771 reviews.
Saddlehill Winery & Farmhouse Kitchen is open now. It will close at 9:00 p.m.