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Schumacher Volkswagen of North Palm Beach
- Automotive
- Palm Beach Gardens, FL
About this business
Location details
3720 Northlake Blvd, Suite B, Palm Beach Gardens, FL, 33403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I've had numerous (usually 2 at a time) VW's the last few years and we needed to get my youngest daughter out of her lease (under my name) and into a better priced and better fit vehicle. Ryan was attentive and was instrumental in getting my daughter into a new Jetta to replace the 2012 cc lease. Excellent salesmanship, excellent product, excellent dealership! Wayne Salen
THIS IS AN UPDATE TO MY REVIEW FROM 2 WEEKS AGO TO FOLLOW UP ON WHAT HAPPENED SINCE THEN: THIS REVIEW IS FOR EVERY INNOCENT, HONEST, YOUNG FEMALE, OUT THERE SO THEY DO NOT GET SCREWED OVER BY THIS SERVICE DEPARTMENT EVER AGAIN! I finally get to speak to Joe again 3 days later to see what he has decided, if anything. He explains to me that they are not paying for the rental. I then write my review, Janet calls me, to tell me Jim is the only one to make the decisions on that. I speak to Jim, he simply says, “Hey listen kiddo, ... read more
Business response:
Brittany, thanks for your thoughts and we are glad that we could help you with your refund.
7. The next day I submit my paper work for the reimbursement for the rental which is a total of $859.86. Of course, my warranty is not covering it at all because my advisor only got approval from them of an 8-Hour shop time to replace the radio, he did not tell my warranty that THEY BROKE THE RADIO AND MADE ME KEEP THE CAR THERE FOR 2.5 WEEKS. So now I am with a $859.86 rental car bill that Schumacher is saying they will not pay for it. 8. I have been trying to speak to the service manager since Friday April 9. Of course he ... read more
Business response:
Brittany thank you for taking the time to write this review. We stand committed to repair any items on your vehicle that you approve. Please do not hesitate to drop by the Service Department and ask to speak to the Service Director Jim L., or call 561 227 6101 he will listen to your concerns and make every necessary attempt to resolve. Thank you
I once gave this dealership a 5 star review, but I can no longer do that. The last two experiences I’ve had with their sales department have been mired in unnecessary charges and fees, I’ve received such a run around, and I would hate to think it’s because of my gender and age. I’ve also called their service department to get the battery replaced on my key fob, and after four calls, I’ve decided they really don’t need my business. I will drive 40 minutes further away to receive the service a big ticket item purchase deserves... read more
Mr. Jim Liantonio was very rude. did not fix issue. Secondary set of keys did not work after purchasing the vehicle, Mr. Liantonio was very rude and refused to replace/fix even after telling him I have a disabled infant and therapy animal. Because of Mr. Liantonio I will never purchase another vw nor deal with Schumacher dealership again. I will forewarn my friends, family, and acquaintances including social media.
A GREAT EXPERIENCE I recently purchased an automobile from your dealership. I was extremely satisfied with the purchase process. Jon Boatman, although new to the dealership, did a great job. He answered most of my questions, and found someone who knew the answers to the questions he couldn't. He went out of his way to make sure that I would be a satisfied customer. As a former salesman, myself, I believe that he will be an asset to your sales force. Joel Horowitz 2014 VW CC-R series
Had a miscellaneous charge of $47 with no description. Still do not know what it was for. Car was not washed/vaccumed after spending $700 + in service.
Arrived on time for a scheduled safety recall repair for my 2008 VW Tiguan. The young gentleman said it would probably take about 1.5 hours for the repair so he offered for the shuttle to take me to the nearest department store. After sitting in the very uncomfortable waiting area at the dealership for over an hour, the shuttle never showed, and I was told they didn't have the parts to fix my vehicle. How can a dealership not have the parts for a safety recall???? It's beyond my understanding, and unfortunately I have to tak... read more
Frequently asked questions about Schumacher Volkswagen of North Palm Beach
How is Schumacher Volkswagen of North Palm Beach rated?
Schumacher Volkswagen of North Palm Beach has a 4.6 star rating with 1,591 reviews.
When is Schumacher Volkswagen of North Palm Beach open?
Schumacher Volkswagen of North Palm Beach is open now. It will close at 8:00 p.m.