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SECU Credit Union

4.2

About this business

Location details

971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
4.22,607 reviews
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Cee Jay's profile image
Cee Jay 
7 months ago

extremely buggy and no longer saves my user name. Constantly to ask me to verify with a numeric code as if its not the only device i use and takes forever to send. 

Otto Christian Beyer's profile image
Otto Christian Beyer 
7 months ago

So apparently they upgraded this app and it no longer works on my phone running Android 11. No warning whatsoever. I'll close my accounts before I buy a new phone. update:The reply I got was of no help. I can't even access this page from the Play Store app any longer. I was able to find way to come in from the side on line and leave this comment. My review stands. Accessing on line banking through the web browser is ponderous 

Business response:

We support the last 2 major versions of Android as our standard device support. Typically that doesn't mean that an older device flat out wont work, but the further out of support the device is, the more inconsistencies you'll see. You should still be able to use your devices' browser and navigate to secumd.org and login from the mobile web version 

Otto Christian Beyer's profile image
Otto Christian Beyer 
8 months ago

So apparently they upgraded this app and it no longer works on my phone running Android 11. No warning whatsoever. I'll close my accounts before I buy a new phone. 

Business response:

We support the last 2 major versions of Android as our standard device support. Typically that doesn't mean that an older device flat out wont work, but the further out of support the device is, the more inconsistencies you'll see. You should still be able to use your devices' browser and navigate to secumd.org and login from the mobile web version 

Stephanie Custis's profile image
Stephanie Custis 
8 months ago

This app was very convenient, now after resetting my phone its no longer compatible. Just this app. Not sure its an android issue, or not 

Business response:

Sorry for the trouble you are experiencing with our app. For security, we support that latest 2 major versions of Android. It looks like you are running Android 10, which is 5 versions from current. This does not mean that you wont be able to use the app, but the older the version of the app, the more inconsistencies you will experience. 

kingsley emelike's profile image
kingsley emelike 
9 months ago

fix the issue with depositing checks, sometimes uploading a check results in the app closing before being able to deposit the check 

Business response:

Hi, the crashing issues member's are experiencing are forefront in our discussions with our developer and hope to have a resolution with upcoming updates. Thank you for bearing with us and for your membership! 

Gail Mcvey's profile image
Gail Mcvey 
a year ago

I like Secu. I have been with them for years 

Cathy Heiner's profile image
Cathy Heiner 
a year ago

Since the update cloud fare has blocked the app from working, same phone same tablet. Nothing has changed 

Business response:

Sorry to hear that! Could you please contact us and we'll have a rep work with you to get you back up and running. 

sienna wagner's profile image
sienna wagner 
a year ago

App used to work flawlessly, but over the past 6 months - doesn't store my user name, doesn't remember my device, requires text authentication at every log in, and additional text authentication at every transfer or payment, and alerts are delayed by hours. It's become an absolute pain in the a-- to use. 

Brit Ambrose's profile image
Brit Ambrose 
a year ago

this new update has ruined the app. it is unusable 

Frequently asked questions about SECU Credit Union

How is SECU Credit Union rated?

SECU Credit Union has a 4.2 star rating with 2,607 reviews. 

When is SECU Credit Union open?

SECU Credit Union is closed now. It will open at 8:30 a.m.