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SECU Credit Union

4.2

About this business

Location details

971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
4.22,607 reviews
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Wallace Harris's profile image
Wallace Harris 
a year ago

YOUR APP AND SERVICE IS TERRIBLE! EVERYONE THERE IS TRASH!!!? 

Business response:

Hi, We would like to chat with you with regards to your experience with us. Please call us as soon as is convenient for you so we can speak about the service you've received. We currently support the latest 2 Android OS versions. The older the software version is, the more inconsistencies you may see in the app. Android 12 is not supported. 

kevin robinson's profile image
kevin robinson 
a year ago

I really don't understand why online services have not been working today 

Business response:

Good morning, we had the app down Friday for maintenance. We generally do this during off-peak hours. We are sorry for the inconvenience it caused, Fridays are our busiest day for online banking and we would not take it down on a Friday unless it was absolutely necessary. Thank you for bearing with us and your membership. 

William Aaron Lippincott's profile image
William Aaron Lippincott 
a year ago

Love the actual credit union, but the app is rough, particularly the login part. It bugs out and changes screens when typing in login info. It constantly thinks the phone I've had for many years is a "new device" 

Business response:

Thank you for reaching out about this. We currently support the latest 2 Android OS versions. The older the device is, the more inconsistencies you may see in the app. Android 10 is not supported and no longer receives security patches. 

Audrey Ford's profile image
Audrey Ford 
a year ago

It's not functional 

Pam Jones-Newman's profile image
Pam Jones-Newman 
a year ago

Frustrating!I don't understand why you don't except my identity when I have given you adequate information that you have requested.!!!!!!!no! 

Joshua Matthew Shorter's profile image
Joshua Matthew Shorter 
a year ago

good services good people thank you everything you have done for me 

Avi's profile image
Avi 
a year ago

Click on Mobile deposit and just get a blank screen 

S. Gemini's profile image
S. Gemini 
a year ago

This app is always having issues, not very reliable 

Carrie W. Lane's profile image
Carrie W. Lane 
a year ago

The app was great, now I can no longer deposit checks. Branches are too far between to be convenient, so what's the point of being a member if I can't even use mobile deposit?! Y'all need to do better. 

Frequently asked questions about SECU Credit Union

How is SECU Credit Union rated?

SECU Credit Union has a 4.2 star rating with 2,607 reviews. 

When is SECU Credit Union open?

SECU Credit Union is closed now. It will open at 8:30 a.m.