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SECU Credit Union
- Credit Unions
- Linthicum Heights, Maryland
About this business
Location details
971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
So apparently they upgraded this app and it no longer works on my phone running Android 11. No warning whatsoever. I'll close my accounts before I buy a new phone. update:The reply I got was of no help. I can't even access this page from the Play Store app any longer. I was able to find way to come in from the side on line and leave this comment. My review stands. Accessing on line banking through the web browser is ponderous
Business response:
We support the last 2 major versions of Android as our standard device support. Typically that doesn't mean that an older device flat out wont work, but the further out of support the device is, the more inconsistencies you'll see. You should still be able to use your devices' browser and navigate to secumd.org and login from the mobile web version
So apparently they upgraded this app and it no longer works on my phone running Android 11. No warning whatsoever. I'll close my accounts before I buy a new phone.
Business response:
We support the last 2 major versions of Android as our standard device support. Typically that doesn't mean that an older device flat out wont work, but the further out of support the device is, the more inconsistencies you'll see. You should still be able to use your devices' browser and navigate to secumd.org and login from the mobile web version
This app was very convenient, now after resetting my phone its no longer compatible. Just this app. Not sure its an android issue, or not
Business response:
Sorry for the trouble you are experiencing with our app. For security, we support that latest 2 major versions of Android. It looks like you are running Android 10, which is 5 versions from current. This does not mean that you wont be able to use the app, but the older the version of the app, the more inconsistencies you will experience.
fix the issue with depositing checks, sometimes uploading a check results in the app closing before being able to deposit the check
Business response:
Hi, the crashing issues member's are experiencing are forefront in our discussions with our developer and hope to have a resolution with upcoming updates. Thank you for bearing with us and for your membership!
I like Secu. I have been with them for years
Since the update cloud fare has blocked the app from working, same phone same tablet. Nothing has changed
Business response:
Sorry to hear that! Could you please contact us and we'll have a rep work with you to get you back up and running.
App used to work flawlessly, but over the past 6 months - doesn't store my user name, doesn't remember my device, requires text authentication at every log in, and additional text authentication at every transfer or payment, and alerts are delayed by hours. It's become an absolute pain in the a-- to use.
this new update has ruined the app. it is unusable
YOUR APP AND SERVICE IS TERRIBLE! EVERYONE THERE IS TRASH!!!?
Business response:
Hi, We would like to chat with you with regards to your experience with us. Please call us as soon as is convenient for you so we can speak about the service you've received. We currently support the latest 2 Android OS versions. The older the software version is, the more inconsistencies you may see in the app. Android 12 is not supported.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 4.2 star rating with 2,662 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open at 8:30 a.m.