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SECU Credit Union

4.2

About this business

Location details

971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
4.22,662 reviews
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James Zachary's profile image
James Zachary 
3 months ago

after putting in the correct credentials try logging onto my account. it was supposed to send a pin to my phone which never came. I tried numerous times, tried chat assistance and was given contrary advice on how to correct the problem, only to be directed to a 800 number that never picks up. have been trying to resolve this issue for some time now. still no call, still no update, still no PIN, still no clue what's wrong with their system 

Ti. Khana.'s profile image
Ti. Khana. 
3 months ago

very complicated process for no reason. why give customers a tough time when they're paying you ? 

Kristie Krob's profile image
Kristie Krob 
3 months ago

The app does not work with a Samsung Galaxy S25 ultra despite uninstalling and reinstalling. Continues to tell me that my password and username are incorrect despite being able to log in on the website. 

Godless Gaming 216's profile image
Godless Gaming 216 
4 months ago

Worst banking app I've tried in my life. Don't use it. 

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Lady Jhaey 
4 months ago

Chatting with a live agent and after a few minutes, the app hangs and won't send or receive messages.. Also Wishing for "DARK THEME" option for the app. It's too bright. 

southannst's profile image
southannst 
6 months ago

snapshot frequently doesn't work, pending payments and transfers are not readily visible, and I keep getting a disclosure error that forces me to close the app and reopen. this app sucks. 

David Collins's profile image
David Collins 
7 months ago

The platform is unstable and loses connection. You can't look at your accounts much of the time. You only received an error message. Secu needs to prioritize better. If you have money being moved, maybe work on the connection and make sure it's up to the task. 

Joann's profile image
Joann 
11 months ago

can't sign on 

Cee Jay's profile image
Cee Jay 
a year ago

extremely buggy and no longer saves my user name. Constantly to ask me to verify with a numeric code as if its not the only device i use and takes forever to send. 

Frequently asked questions about SECU Credit Union

How is SECU Credit Union rated?

SECU Credit Union has a 4.2 star rating with 2,662 reviews. 

When is SECU Credit Union open?

SECU Credit Union is closed now. It will open at 8:30 a.m.