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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great service! Timely service.
Business response:
Thank you for your positive feedback!
I was not contacted the entire time my car was being serviced, & I had to reach out continuously. I found out the next day that they had the wrong part so they had to wait for the correct one. I acknowledge the Service Center was most likely overwhelmed because they were closed for two Saturdays in a row due to the holidays however it felt as though because our service was free because it was a malfunction that needed to be corrected when we bought it, our car getting fixed wasn't a priority.
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. We can assure every customer's satisfaction is a priority. Please contact our Service Director, Germane Valentin, at 650-763-2400 to discuss further.
They are very honest and care.
Business response:
Thank you for your positive review!
Pamela and her team are the best! Thanks for all you do.
Business response:
Thank you from all of us here at Serramonte Ford!
The service department at Serramonte Ford is great. My service advisor Richard is awesome. He makes a schedule around me. He keeps me informed on the progress and best of all they are finished when they say they will be. Can't think of a better place to have my truck worked on.
Business response:
Thank you for your positive review!
Carlos and Pamela are so easy to deal with its always a pleasure to see them both.
Business response:
Thank you for your positive feedback!
Attentive, timely, quality service.
Business response:
Thank you for your positive review!
Repairs are explained well and environment is welcoming. Its easy to book an appointment
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
I am pleased with the service.
Business response:
Thank you for your positive review!
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,320 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.