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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Wanted Edge recall and oil change. Parts for recall have been back ordered since July, so would have to make another appointment. Brought it in for just oil change. When service writer called and said the car was ready, he also said that the recall had been done. This was unexpected but appreciated. Thank you.
Business response:
Thank you for your positive feedback!
I got right in and out with the express service
Business response:
Thank you for your positive review!
All was good. Completed when promised.
Business response:
Thank you for your positive feedback!
Every thing went very smooth. Truck was ready when promised. Richie is a very good service writer
Business response:
Thank you for your positive review!
Car was towed to Serramonte Ford because it wouldn't start. Turned out to be the hybrid battery causing issues. Mauricio was fantastic. He kept us informed throughout the time in the shop and while there we had it serviced. we are completely satisfied.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Mauricio and the crew did an excellent job on my vehicle
Business response:
Thank you for your positive feedback!
Service at center was very good.
Business response:
Thank you for your positive feedback, from all of us here at Serramonte Ford!
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Business response:
Thank you for your 5 star review!
They used to wash and vacuum the interior before now they don't what happen to costumers service?
Business response:
We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. While we make every attempt to wash and vacuum all of our clients vehicles, sometimes due to time constraints we are not always able to do so. Please contact our Customer Relations Manager, Maryanna, at 650-301-7101 to arrange for this complimentary service to be performed at your convenience.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,320 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.