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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,320 reviews
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2019 FORD F150 Owner's profile image
2019 FORD F150 Owner 
4 years ago

Great job in and out .Carlos was so awesome 

Business response:

Thank you for your positive review! 

2018 FORD FUSION SE HYBRID Owner's profile image
2018 FORD FUSION SE HYBRID Owner 
4 years ago

Professional services and very quick and nice people work there 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

1996 FORD F150 Owner's profile image
1996 FORD F150 Owner 
4 years ago

Outstanding service and communication! 

Business response:

Thank you for your positive feedback! 

2012 FORD FOCUS SE Owner's profile image
2012 FORD FOCUS SE Owner 
4 years ago

Excellent service they take really good care of me 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Juan Manuel M.'s profile image
Juan Manuel M. 
4 years ago

We received a very good service. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
4 years ago

Good costumers service. The only thing my car didn't get clean. 

Business response:

Thank you for your positive feedback! 

2014 FORD FUSION SE HYBRID Owner's profile image
2014 FORD FUSION SE HYBRID Owner 
4 years ago

The work took twice as long to complete, which is usual for this dealership. I had asked that the service rep contact me with updates which he didn't do. The problem was diagnosed accurately and serviced properly. I just wish they'd kept me in the loop a little better and had thanked me for my business. 

Business response:

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you feel our team didn't give you the best experience. We never want our customers to feel we aren't keeping them informed about the status of their vehicle. Please contact our Service Director, Germane Valentin, at 650-763-2400 to discuss further. 

2016 FORD FLEX SEL Owner's profile image
2016 FORD FLEX SEL Owner 
5 years ago

They took care of a recall they fixed it within the day service was great 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2016 FORD FLEX SEL Owner's profile image
2016 FORD FLEX SEL Owner 
5 years ago

took my vehicle in for a recall they fixed it within the day great service 

Business response:

Thank you for your positive review! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,320 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.