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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,248 reviews
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2016 FORD C-MAX PREMIUM SEL Owner's profile image
2016 FORD C-MAX PREMIUM SEL Owner 
3 years ago

On time, effective, informative, predictable cost, phone updates that are helpful, free shuttle option All good :) 

Business response:

Thanks for the positive feedback, we appreciate it! 

2017 FORD MUSTANG Owner's profile image
2017 FORD MUSTANG Owner 
3 years ago

Good service, they tried to upsell works that was done already 

Business response:

Thanks for the feedback, our technicians are highly trained in recognizing any issues related to the vehicle that may need to be replaced/repaired per manufacturer recommendations. We want our customers to feel informed of recommendations and to make sound financial decisions where necessary. We'd be happy to answer any further questions/concerns regarding the matter. At your earliest convenience, please reach out to our Service Director, Germane Valentin, at 650-763-2400. 

2005 HYUNDAI ELANTRA GLS/GT Owner's profile image
2005 HYUNDAI ELANTRA GLS/GT Owner 
3 years ago

Excellent service and very courteous staff, always! Thank you. 

Business response:

Thank you for the positive review! 

2019 FORD FUSION SEL Owner's profile image
2019 FORD FUSION SEL Owner 
3 years ago

CUSTOMER SERVICE WAS GREAT , COMMUNCATION WAS ON TIME MY CAR WAS READY WHEN I WAS TOLD IT WOULD BE AND DIDNT EVEN HAVE CALL TO CHECK ON IT . 

Business response:

Thank you for the positive review! 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
3 years ago

Very satisfied. Been coming here for nearly 20 years now. 

Business response:

Thank you for the positive review! 

2016 FORD C-MAX PREMIUM SEL Owner's profile image
2016 FORD C-MAX PREMIUM SEL Owner 
3 years ago

Just moved back to the area and this was my first appointment with Serramonte Ford. Service Advisor Pamela Yeager was top-notch. She even arranged for early service for a "recall" issue. Glad my service record is now updated to my CarFax account. 

Business response:

Thank you for your positive feedback! 

2017 FORD F150 SUPER CAB Owner's profile image
2017 FORD F150 SUPER CAB Owner 
3 years ago

Bert good the service the Im very happy with the service 

Business response:

Thanks for the positive review! 

2014 FORD EXPEDITION EL XLT/EL KING Owner's profile image
2014 FORD EXPEDITION EL XLT/EL KING Owner 
3 years ago

Our service advisor, Carlos was wonderful. He was able to get our car taken care of and back to us in the time we needed it!!!! 

Business response:

Thanks for the positive review! 

2014 FORD FUSION TITANIUM HYBRID Owner's profile image
2014 FORD FUSION TITANIUM HYBRID Owner 
3 years ago

Everyone was very nice and the maintenance and recall work was done. I also needed my back up camera replaced but they didnt have the part and didnt know when they would get one. I was quoted over $600 to replace it when it did come in. I then went out, bought the camera and had it replaced for half the price. No reason to gouge customers 

Business response:

Thanks for the positive feedback, should you have questions regarding our pricing please feel free to reach out. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,248 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open tomorrow at 7:00 a.m.